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Customer Loyalty Specialist

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Logan, UT
Customer Loyalty Team
Full-time
Entry-level

About the Role

At Vivint Smart Home, Inc. (NYSE: VVNT), a Most Loved Workplace® certified employer in the Smart Home space, Redefining home with integrated smart security, energy, and automation.

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Want to learn more about what it's like to work at Vivint Smart Home, Inc. (NYSE: VVNT)? View our full profile.

Requirements

  • Problem-solving skills
  • Communication skills
  • Service skills

Benefits

  • Best-in-class benefits that support your physical, emotional, and financial well-being
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Collaborative Innovation
Heart Genuine Care for People
Compass Mission-Driven Purpose
Rocket Empowered Ownership
Smile Fun and Connection
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Vivint Smart Home, Inc. (NYSE: VVNT)

Common questions candidates ask about this role and Vivint Smart Home, Inc. (NYSE: VVNT)'s workplace

Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 1.8 million customers.

Please review the specific job listing or contact Vivint Smart Home, Inc. (NYSE: VVNT)'s recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Vivint Smart Home, Inc. (NYSE: VVNT) is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Time Off & Flexibility, Workplace & Lifestyle, Financial & Professional, Family & Community. For this role specifically, benefits include: Best-in-class benefits that support your physical, emotional, and financial well-being. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Innovation and Genuine Care for People and Mission-Driven Purpose.

The company has committed to inclusive practices including: Respect and Dignity for Every Employee and Investing in Growth and Development.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

Vivint Smart Home, Inc. (NYSE: VVNT) currently has 2 open positions. They are hiring across departments like Account Management to Install (AMI), Customer Loyalty Team. You can view all current openings at certcheck.mostlovedworkplace.com/companies/vivint-smart-home-inc-nyse-vvnt/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Vivint Smart Home, Inc. (NYSE: VVNT)'s recruiting team for specific details on this role's process.

Apply for Customer Loyalty Specialist

Submit your application directly to the Vivint Smart Home, Inc. (NYSE: VVNT) team. Let them know why you'd be a great addition to their loved place to work.

Vivint Smart Home, Inc. (NYSE: VVNT)

Vivint Smart Home, Inc. (NYSE: VVNT)

Smart Home
4931 N 300 W, Provo, UT, United States
Most Loved Workplace® Certified Job
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