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Customer Support Professional - AMI

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92% of candidates apply because they are a Most Loved Workplace®
Provo, UT
Account Management to Install (AMI)
Full-time
Entry-level

About the Role

At Vivint Smart Home, Inc. (NYSE: VVNT), a Most Loved Workplace® certified employer in the Smart Home space, Redefining home with integrated smart security, energy, and automation.

Vivint is the #1 Home Automation & Security Vivint Smart Home, Inc. (NYSE: VVNT) in the Nation. Our Account Management to Install (AMI) team continues to grow. We are looking for high potential and quality individuals to join Vivint’s front-line ranks on Vivint’s primary growth engine. Our team is obsessed with our proven B2C process to ensure protection and peace of mind to all customers and homeowners nationwide. If you are a clear communicator and goal-driven, then join our award-winning department.

Want to learn more about what it's like to work at Vivint Smart Home, Inc. (NYSE: VVNT)? View our full profile.

Requirements

  • Ability to work designated shift full-time
  • Proficient with essential computer functions and the ability to utilize software, databases, scripts, and other tools appropriately
  • Ability to pass a background check and receive an Alarm License upon offer
  • Bilingual in Spanish and English, preferred

Benefits

  • $17.00/hr plus Commissions and Weekly Performance Bonuses
  • Paid training
  • Variety of schedules available, the department is open 6:00 am - 11:00 pm MT, one weekend day required

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Collaborative Innovation
Heart Genuine Care for People
Compass Mission-Driven Purpose
Rocket Empowered Ownership
Smile Fun and Connection
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Vivint Smart Home, Inc. (NYSE: VVNT)

Common questions candidates ask about this role and Vivint Smart Home, Inc. (NYSE: VVNT)'s workplace

Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 1.8 million customers.

Please review the specific job listing or contact Vivint Smart Home, Inc. (NYSE: VVNT)'s recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Vivint Smart Home, Inc. (NYSE: VVNT) is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Time Off & Flexibility, Workplace & Lifestyle, Financial & Professional, Family & Community. For this role specifically, benefits include: $17.00/hr plus Commissions and Weekly Performance Bonuses, Paid training, Variety of schedules available, the department is open 6:00 am - 11:00 pm MT, one weekend day required. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Innovation and Genuine Care for People and Mission-Driven Purpose.

The company has committed to inclusive practices including: Respect and Dignity for Every Employee and Investing in Growth and Development.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

Vivint Smart Home, Inc. (NYSE: VVNT) currently has 2 open positions. They are hiring across departments like Account Management to Install (AMI), Customer Loyalty Team. You can view all current openings at certcheck.mostlovedworkplace.com/companies/vivint-smart-home-inc-nyse-vvnt/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Vivint Smart Home, Inc. (NYSE: VVNT)'s recruiting team for specific details on this role's process.

Apply for Customer Support Professional - AMI

Submit your application directly to the Vivint Smart Home, Inc. (NYSE: VVNT) team. Let them know why you'd be a great addition to their loved place to work.

Vivint Smart Home, Inc. (NYSE: VVNT)

Vivint Smart Home, Inc. (NYSE: VVNT)

Smart Home
4931 N 300 W, Provo, UT, United States
Most Loved Workplace® Certified Job
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