Customer Service Specialist

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Lindon, UT

Full-time

About the Role

At Vivint Smart Home, Inc. (NYSE: VVNT), a Most Loved Workplace® certified employer in the Smart Home space, Redefining home with integrated smart security, energy, and automation.

Join Vivint's Customer Loyalty Team—where you’ll use your problem‑solving, communication, and service skills to retain customers, resolve concerns, and strengthen long-term loyalty.

What makes this opportunity special

Customer-Centric Support Excellence: 24/7 professional monitoring and customer care with dedicated Smart Home Pros providing in-home consultation and installation, ensuring every customer feels valued and supported
Innovation-Driven Team Culture: Empowering 1.8M+ customers through cutting-edge smart home technology while fostering a workplace where employees drive meaningful innovation and transformation
Trust Through Professional Service: Building lasting relationships with customers through reliable, intelligent products and exceptional service delivery that demonstrates commitment to quality and accountability

Our core culture values include Collaborative Innovation, Genuine Care for People, Mission-Driven Purpose.

Want to learn more about what it's like to work at Vivint Smart Home, Inc. (NYSE: VVNT)? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users Collaborative Innovation

Heart Genuine Care for People

Compass Mission-Driven Purpose

Rocket Empowered Ownership

Smile Fun and Connection

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Vivint Smart Home, Inc. (NYSE: VVNT)

Common questions candidates ask about this role and Vivint Smart Home, Inc. (NYSE: VVNT)'s workplace

Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 1.8 million customers.

Please review the specific job listing or contact Vivint Smart Home, Inc. (NYSE: VVNT)'s recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Vivint Smart Home, Inc. (NYSE: VVNT) is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Time Off & Flexibility, Workplace & Lifestyle, Financial & Professional, Family & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Innovation and Genuine Care for People and Mission-Driven Purpose.

The company has committed to inclusive practices including: Respect and Dignity for Every Employee and Investing in Growth and Development.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

Vivint Smart Home, Inc. (NYSE: VVNT) currently has 12 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/vivint-smart-home-inc-nyse-vvnt/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Vivint Smart Home, Inc. (NYSE: VVNT)'s recruiting team for specific details on this role's process.

Apply for Customer Service Specialist

Submit your application directly to the Vivint Smart Home, Inc. (NYSE: VVNT) team. Let them know why you'd be a great addition to their loved place to work.