Front Office Supervisor

Isle of Palms, SC

Front Office

About the Role

At Wild Dunes Resort in the Hospitality space, Coastal luxury meets heartfelt hospitality on Isle of Palms.

The Supervisor is responsible for all Front Desk Agent duties as well as; scheduling, inventories, training new staff, resolving customer challenges, and aiding in all departments of Wild Dunes Resort. Greets and welcomes guests upon arrival. Ensuring daily check lists are completed and signed off prior to submitting to the Front Office Manager. Organizing and preparing the front desk for the next day arrivals and departures. Ensuring the proper billing of all packages and groups. Training and supervising front desk personnel. Assist guest to ensure expectations are exceeded upon check-in and check-out. Ability to work a flexible schedule that will likely include evenings, weekends, and holidays. The colleague is held accountable for all duties of this job and other duties as assigned.

Want to learn more about what it's like to work at Wild Dunes Resort? View our full profile.

Requirements

Must be able to work in a variety of weather conditions (rain, wind, snow, heat)
Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing
Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs.
Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally

Benefits

Free room nights
Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
Paid time off and holiday pay
Paid Family Bonding Time and Adoption Assistance
401K with company match
Access to Beach, Tennis, and Pickleball as available on days off
Retail Discounts for Colleagues

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What It's Like to Work at Wild Dunes Resort

What It's Like to Work Here

Heart Genuine Care for One Another

Waves Peace and Tranquility in Work

Users Collaborative Team Spirit

Compass Flexibility and Trust

Lightbulb Continuous Learning and Growth

Sun Positive and Welcoming Atmosphere

Frequently Asked Questions About Working at Wild Dunes Resort

Common questions candidates ask about this role and Wild Dunes Resort's workplace

Wild Dunes Resort is a Most Loved Workplace®. Most Loved Workplaces® place love at center of business. Wild Dunes Resort is a Large employer in the Not Declared sector. Explore Wild Dunes Resort careers, culture, employee experience, and open roles.

Please review the specific job listing or contact Wild Dunes Resort's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Wild Dunes Resort is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Professional Development, Retirement & Financial. For this role specifically, benefits include: Free room nights, Discounted and Friends & Family Room Rates, Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment, Paid time off and holiday pay, Paid Family Bonding Time and Adoption Assistance, 401K with company match, Access to Beach, Tennis, and Pickleball as available on days off, Retail Discounts for Colleagues. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Care for One Another and Peace and Tranquility in Work and Collaborative Team Spirit.

The company has committed to inclusive practices including: We Genuinely Care About Our People and We Foster Authentic Connection and Belonging.

Wild Dunes Resort has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Wild Dunes Resort currently has 18 open positions. They are hiring across departments like Spa, Events, Banquets. You can view all current openings at certcheck.mostlovedworkplace.com/companies/wild-dunes-resort/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Wild Dunes Resort's recruiting team for specific details on this role's process.