Customer Service Representative - Full Time & Part Time

Full Time, Part Time

About the Role

At ACT (Advanced Call Center Technologies) in the Business Services space, Total Experience Solutions: Where Employee Ownership Drives Customer Success.

At Advanced Call Center Technologies we are looking for people that feel accomplished when they are able to help others solve problems, find answers, or complete a piece of a project. If this sounds like you, and you are looking for your own solution to fast track your career - read on! Customer Service Representative positions at ACT offer full time work at a stable hourly rate, plus generous bonus eligibility based on several metrics from attendance to performance to employee referrals. ACT sponsors the employee benefits plans for health insurance, keeping your monthly cost low for coverage, so you and your family can get the medical coverage you deserve! We want to set you up for career success and to do that we provide superior training so you can provide world-class support to our client's customers. ACT employees have the opportunity to diversify their knowledge and skillsets, and we provide the paid training to do it! Associates at ACT enjoy a supportive work community that fosters career growth, offering advancements into an array of industry verticals and our internal operations. We have an interest in developing our talent within to move up into management roles! 96% of the management at Advanced Call Center Technologies started in the Customer Service role - so they understand and can relate to the work that goes into being an All Star CSR.

Want to learn more about what it's like to work at ACT (Advanced Call Center Technologies)? View our full profile.

Requirements

  • Minimum High School diploma or General Education Diploma (GED)
  • Minimum of 3 months experience in a customer service focused role
  • Must be able to successfully pass criminal background check

Benefits

  • Health Insurance
  • Life Insurance

What It's Like to Work at ACT (Advanced Call Center Technologies)

What It's Like to Work Here

share2 True Ownership Mentality
trending-up Growth-Oriented Progression
users Collaborative Partnership Culture
lightbulb Innovation Through Empowerment
heart People-First Operations
zap Performance-Driven Accountability

Frequently Asked Questions About Working at ACT (Advanced Call Center Technologies)

Common questions candidates ask about this role and ACT (Advanced Call Center Technologies)'s workplace

Advanced Call Center Technologies (ACT) is a 100% employee-owned global leader in customer care with an international footprint providing domestic, nearshore and offshore solutions.

Please review the specific job listing or contact ACT (Advanced Call Center Technologies)'s recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

ACT (Advanced Call Center Technologies) is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Ownership, Work-Life Balance, Health & Wellness, Career Growth, Culture & Community. For this role specifically, benefits include: Health Insurance, Life Insurance. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as True Ownership Mentality and Growth-Oriented Progression and Collaborative Partnership Culture.

The company has committed to inclusive practices including: Genuine Employee Ownership & Financial Participation and Career Growth & Advancement Without Limits.

ACT (Advanced Call Center Technologies) has a supportive and collaborative culture, recognized as a loved place to work by its team members.

ACT (Advanced Call Center Technologies) currently has 1 open position. You can view all current openings at certcheck.mostlovedworkplace.com/companies/act-advanced-call-center-technologies/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact ACT (Advanced Call Center Technologies)'s recruiting team for specific details on this role's process.

Apply for Customer Service Representative - Full Time & Part Time

Submit your application directly to the ACT (Advanced Call Center Technologies) team. Let them know why you'd be a strong addition to their team.

ACT (Advanced Call Center Technologies)

ACT (Advanced Call Center Technologies)

Business Services
Berwyn, PA
View Company Profile
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