View all jobs at ACT (Advanced Call Center Technologies)

Customer Service Reps

Harlingen, TX

Full-time

About the Role

At ACT (Advanced Call Center Technologies) in the Business Services space, Total Experience Solutions: Where Employee Ownership Drives Customer Success.

Advanced Call Center Technologies (ACT) is a U.S.-based business process outsourcing provider and global leader in customer care. Our approach is founded on a winning formula – that the best solutions integrate Employee Experience (EX) + Customer Experience (CX) + User Experience (UX) + Digital Experience (DX) + Multi-experience (MX) for an outstanding Total Experience (TX) overall. As a 100% employee-owned company, we have placed Employee Experience at the center of our business strategy because we know that engaged employees ensure the best customer service.

Want to learn more about what it's like to work at ACT (Advanced Call Center Technologies)? View our full profile.

Prefer to apply on the company's career site?

View Original Posting

What It's Like to Work at ACT (Advanced Call Center Technologies)

What It's Like to Work Here

share2 True Ownership Mentality

trending-up Growth-Oriented Progression

users Collaborative Partnership Culture

lightbulb Innovation Through Empowerment

heart People-First Operations

zap Performance-Driven Accountability

Frequently Asked Questions About Working at ACT (Advanced Call Center Technologies)

Common questions candidates ask about this role and ACT (Advanced Call Center Technologies)'s workplace

Advanced Call Center Technologies (ACT) is a 100% employee-owned global leader in customer care with an international footprint providing domestic, nearshore and offshore solutions.

Please review the specific job listing or contact ACT (Advanced Call Center Technologies)'s recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

ACT (Advanced Call Center Technologies) is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Ownership, Work-Life Balance, Health & Wellness, Career Growth, Culture & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as True Ownership Mentality and Growth-Oriented Progression and Collaborative Partnership Culture.

The company has committed to inclusive practices including: Genuine Employee Ownership & Financial Participation and Career Growth & Advancement Without Limits.

ACT (Advanced Call Center Technologies) has a supportive and collaborative culture, recognized as a loved place to work by its team members.

ACT (Advanced Call Center Technologies) currently has 10 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/act-advanced-call-center-technologies/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact ACT (Advanced Call Center Technologies)'s recruiting team for specific details on this role's process.