Patient Access Support Coordinator

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

Kingsport, TN

Full-time

About the Role

At ACT (Advanced Call Center Technologies), a Most Loved Workplace® certified employer in the Business Services space, Total Experience Solutions: Where Employee Ownership Drives Customer Success.

As a Patient Access Support Coordinator, you will handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals.

Want to learn more about what it's like to work at ACT (Advanced Call Center Technologies)? View our full profile.

Requirements

Strong communication skills
Problem-solving skills
Motivated to meet personal and team goals

Benefits

Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days
Paid time off and paid holidays after 90 days
Employee Ownership Program
Access to DayForce Wallet after training

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

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users Collaborative Partnership Culture

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Frequently Asked Questions About Working at ACT (Advanced Call Center Technologies)

Common questions candidates ask about this role and ACT (Advanced Call Center Technologies)'s workplace

Advanced Call Center Technologies (ACT) is a 100% employee-owned global leader in customer care with an international footprint providing domestic, nearshore and offshore solutions.

Please review the specific job listing or contact ACT (Advanced Call Center Technologies)'s recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

ACT (Advanced Call Center Technologies) is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Ownership, Work-Life Balance, Health & Wellness, Career Growth, Culture & Community. For this role specifically, benefits include: Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days, Paid time off and paid holidays after 90 days, Employee Ownership Program, Access to DayForce Wallet after training. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as True Ownership Mentality and Growth-Oriented Progression and Collaborative Partnership Culture.

The company has committed to inclusive practices including: Genuine Employee Ownership & Financial Participation and Career Growth & Advancement Without Limits.

ACT (Advanced Call Center Technologies) has a supportive and collaborative culture, recognized as a loved place to work by its team members.

ACT (Advanced Call Center Technologies) currently has 6 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/act-advanced-call-center-technologies/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact ACT (Advanced Call Center Technologies)'s recruiting team for specific details on this role's process.

Apply for Patient Access Support Coordinator

Submit your application directly to the ACT (Advanced Call Center Technologies) team. Let them know why you'd be a great addition to their loved place to work.