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Director of Operations- Sacramento, CA

Sacramento, CA

Onsite / High Rise Community Management

Regular Full-Time

About the Role

At Action Property Management in the Real Estate space, Help people love where they live through excellence in community management.

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Job Summary

The Director of Operations is responsible for providing strategic leadership and oversight of all onsite operations to ensure exceptional resident experience and consistent delivery of high-quality hospitality services. This role partners closely with the General Manager to support Board relations, governance processes, and financial planning while driving operational excellence, team performance, and continuous improvement. The Director of Operations serves as a senior operational leader, accountable for service standards, compliance, and the overall effectiveness of property operations.

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What It's Like to Work at Action Property Management

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Frequently Asked Questions About Working at Action Property Management

Common questions candidates ask about this role and Action Property Management's workplace

Action Property Management (APM) is a full-service association management company for condominiums, single family homes, planned communities, large scale, mid-rise, high-rise, mixed-use, new developments, and hotel residential properties. Action's services include financial management, physical management, administrative and personnel management. Action's consulting services include construction plan review, operating P&L forecasting, amenity programming, service level standard creation/review (governing documents, operation procedures, emergency procedures, resident welcome packet, building maintenance program, landscape maintenance program, equipment, punch list) and hospitality training, access control, and sales team partnerships.

Please review the specific job listing or contact Action Property Management's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Action Property Management is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial & Retirement, Health & Wellness, Time Off & Leave, Support Services, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Authentic Collaboration and Trust-Based Empowerment and Innovation at All Levels.

The company has committed to inclusive practices including: Invest in People First and Live Our Values Daily.

Action Property Management has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Action Property Management currently has 64 open positions. They are hiring across departments like Onsite / High Rise Community Management, Portfolio Community Management, Roving Maintenance / Engineering. You can view all current openings at certcheck.mostlovedworkplace.com/companies/action-property-management/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Action Property Management's recruiting team for specific details on this role's process.