Most Loved Workplace® Certified Job

Market Manager

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

San Diego, United States

Business Development

This position may no longer be active.View all open positions at Airbnb

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</div>The Community You Will Join:&nbsp;

The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners.

The Difference You Will Make:

As a Market Manager, your role will entail ensuring the health and expansion of our supply in San Diego and Palm Springs. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

A Typical Day:&nbsp;

<ul>

<li>Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.</li>

<li>Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.</li>

<li>Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.</li>

<li>Prospect and onboard new, high-quality supply within your assigned geography.</li>

<li>Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.</li>

<li>Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.</li>

<li>Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.</li>

<li>Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.</li>

<li>Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.</li>

<li>Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.</li>

<li>Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.</li>

</ul>

Your Expertise:

<ul>

<li>5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.</li>

<li>2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.</li>

<li>Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.</li>

<li>Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.</li>

<li>The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.</li>

<li>Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.</li>

<li>Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.</li>

</ul>

Your Location:

This position is US - Remote Eligible. Due to the nature of this position, the successful applicant will need to be based in San Diego to be able to conduct their work The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.&nbsp;<a style="color: #000000;" href="https://careers.Airbnb.com/">Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list</a> &nbsp;If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion &amp; Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: <a style="color: #000000;" href="mailto:reasonableaccommodations@Airbnb.com">reasonableaccommodations@Airbnb.com</a>. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.&nbsp;

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.<div class="content-pay-transparency"><div class="pay-input"><div class="description">How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. &nbsp;</div><div class="title">Pay Range</div><div class="pay-range">$111,000&mdash;$123,000 USD</div></div></div>

Want to learn more about what it's like to work at Airbnb? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset

Heart Empathy-Driven Problem Solving

Lightbulb Creative Risk-Taking

Users Community-First Mentality

Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 189 open positions. They are hiring across departments like Sales, Employee Experience, Strategy & Planning. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.