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Staff Platform Manager, Airfam Products

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United States
Product Management
This position may no longer be active.View all open positions at Airbnb

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>The Community You Will Join</strong></p>

<p>The Airfam Products team empowers every Airbnb employee to access company information with ease, feel more connected to their colleagues, and experience a culture of belonging. We are the team behind Airbnb's internal digital headquarters — building the products that serve as the front door to company knowledge, community, and productivity for Airbnb's entire global workforce.</p>

<p><strong>The Difference You Will Make</strong></p>

<p>As the Product Manager for Airfam Products, you will own the strategic direction of Airbnb's employee-facing digital experience layer — a portfolio that touches every single employee every single day. You will set the product vision across One Airbnb, Chrome Tab, and Awedience, driving outcomes at the intersection of employee experience, AI-powered productivity, and organizational knowledge.</p>

<p>This is a high-visibility, high-impact role. You will operate as the primary product voice for a domain that spans intranet, browser productivity, and internal events — partnering with EX, BizTech leadership, and platform teams to make deliberate, defensible decisions about what the team builds, when, and why.</p>

<p><strong>A Typical Day</strong></p>

<ul>

<li>Define and maintain the product vision, strategy, and multi-horizon roadmap across One Airbnb, Chrome Tab, and Awedience</li>

<li>Lead prioritization across a broad inbound request landscape, making clear, well-reasoned calls on what to build and what to decline</li>

<li>Collaborate with engineering, design, and data science to ship high-quality features that improve employee productivity and connection</li>

<li>Build alignment across cross-functional stakeholders including EX, Ground Control, Content Products, Collaboration Products, and BizTech leadership</li>

<li>Evaluate new product opportunities and bring forward proposals — build, buy, or partner — for expanding employee experience capabilities</li>

<li>Define goals and success through clearly measurable objectives and key results</li>

<li>Integrate AI thoughtfully into the product roadmap, partnering with engineering to shape how One Airbnb evolves as an AI-powered employee experience</li>

<li>Analyze product performance and use data-driven insights to drive continuous improvement and adoption</li>

</ul>

<p><strong>Your Expertise</strong></p>

<ul>

<li>8+ years of product management experience, with at least 2 years owning a platform or multi-surface product portfolio</li>

<li>Proven track record of setting product direction independently and delivering results in a cross-functional environment</li>

<li>Strong prioritization instincts — comfortable making hard calls, managing stakeholder expectations, and holding the line on scope</li>

<li>Excellent communication and influencing skills; able to build consensus among a diverse, senior stakeholder set without escalating to management for cover</li>

<li>Experience working on internal tooling, employee experience, or enterprise productivity products is a plus</li>

<li>Demonstrated ability to partner credibly with engineering on technical strategy and AI/platform investments</li>

<li>Deep cross-functional collaboration skills: harmonizes competing stakeholder needs, influences strategy, and drives clarity under ambiguity</li>

</ul>

<p><strong>Your Location:</strong></p>

<p>This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.<a href="https://careers.Airbnb.com/"> Click here</a> for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. </p>

<p><strong>Our Commitment To Inclusion & Belonging:</strong></p>

<p>Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</p>

<p>We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: <a href="mailto:reasonableaccommodations@Airbnb.com">reasonableaccommodations@Airbnb.com</a>. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. </p>

<p>We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;"><strong><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">How We'll Take Care of You:</span></strong></span></p>

<p class="p1"><span style="font-size: 16px;">Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  </span></p></div><div class="title">Pay Range</div><div class="pay-range"><span>$200,000</span><span class="divider">—</span><span>$240,000 USD</span></div></div></div>

Want to learn more about what it's like to work at Airbnb? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset
Heart Empathy-Driven Problem Solving
Lightbulb Creative Risk-Taking
Users Community-First Mentality
Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 189 open positions. They are hiring across departments like Sales, Employee Experience, Strategy & Planning. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.

Apply for Staff Platform Manager, Airfam Products

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