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Senior Social Content Operations Manager, China

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China
Operations
This position may no longer be active.View all open positions at Airbnb

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><span style="text-decoration: underline;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); text-decoration: underline;"><strong>NO VISA SUPPORT AND RELOCATION SUPPORT</strong></span></span></p>

<p><span style="font-family: arial, helvetica, sans-serif;"><strong><u>Location: Work remotely within China Mainland</u></strong></span></p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Difference You Will Make:</strong></span></p>

<p>This role will lead China social initiatives and drive business growth across key local social channels and reports to the Social Lead.</p>

<p>The role focuses on building and scaling Airbnb's social growth capabilities across local video-driven platforms and evolving social ecosystems. S/he will identify platform opportunities, close operational gaps, and develop scalable approaches to strengthen Airbnb's brand presence, user engagement, and downstream business impact.</p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>A Typical Day: </strong></span></p>

<ul>

<li>Own and drive social growth strategy across <span style="text-decoration: underline;"><strong>video-driven platforms </strong></span>and evolving social ecosystems, identifying platform opportunities and operational gaps.</li>

<li>Lead and execute social operations including content strategy, content production, audience engagement, and platform growth initiatives.</li>

<li>Initiate<span style="text-decoration: underline;"><strong> innovative growth pilots</strong></span> to strengthen downstream consideration and conversion, including social content support for livestreaming and community-based social marketing.</li>

<li>Collaborate closely with cross-functional stakeholders (Growth Ops, Marketing, Comms, Product, etc.) to align social initiatives with broader business priorities and gain cross-functional support.</li>

<li>Partner with global and regional social teams to share insights, advocate for local platform opportunities, and maintain high execution standards.</li>

<li>Stay current with platform trends, user behaviors, and evolving social ecosystem shifts to continuously improve Airbnb's local platform growth playbook.</li>

</ul>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Your Expertise:</strong></span></p>

<ul>

<li><span style="text-decoration: underline;"><strong>8+ years</strong></span> of experience in social operations, platform operations, content marketing, or social growth-related roles.</li>

<li>Strong understanding of <span style="text-decoration: underline;"><strong>video-driven local platforms such as Douyin, RedNote video, Bilibili, </strong></span>including platform-native content formats, search and discovery mechanisms, and operational best practices.</li>

<li>Hands-on experience in short-form video content operations, platform growth, or social ecosystem development.</li>

<li>Proven experience managing local agencies and driving projects forward, with solid knowledge of industry best practices.</li>

<li>Strong project management skills with the ability to independently drive complex, cross-functional initiatives end-to-end.</li>

<li>Strong data-driven growth mindset with the ability to identify opportunities and improve performance through data and insights.</li>

<li>Excellent collaboration and stakeholder management skills across internal teams and external partners/agencies.</li>

<li>Comfortable navigating ambiguity and evolving business priorities while maintaining high-quality execution.</li>

<li>Creative, self-motivated, and passionate about social platforms, travel, and evolving consumer behaviors.</li>

<li style="font-weight: bold;"><span style="text-decoration: underline;"><strong>Proficient in English as a working language. </strong></span></li>

</ul>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Our Commitment To Inclusion & Belonging:</strong></span></p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;">Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</span></p>

<p> </p>

Want to learn more about what it's like to work at Airbnb? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset
Heart Empathy-Driven Problem Solving
Lightbulb Creative Risk-Taking
Users Community-First Mentality
Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 196 open positions. They are hiring across departments like Sales, Software Engineering, Employee Experience. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.

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