Most Loved Workplace® Certified Job

Senior Business Operations Lead

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

London, United Kingdom

Business Operations/Analysis

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><h2><strong>The Community You Will Join</strong></h2>

<p>The Chief Business Officer organization drives company-wide growth and global expansion.&nbsp;</p>

<p>This is the role that turns Airbnb's ambition for the UKI &amp; Nordics into a plan and holds the organisation to delivering it: shaping strategy, aligning cross-functional teams, and driving sustainable commercial growth across one of our most important regions.</p>

<p>This includes recruiting and supporting high-quality Stays, Experiences, and Services, alongside executing Airbnb’s global market strategy. Shaping business approaches, quality supply sourcing, and international growth efforts are integral to the team’s success in connecting millions more hosts and guests to Airbnb's platform.</p>

<h2><strong>The Difference You Will Make</strong></h2>

<p>You will join the UKI, Nordics, Middle East and Africa team, covering one of Airbnb’s largest and most mature markets alongside five of Europe’s most digitally advanced, high-trust travel markets. The UK offers scale, brand strength, and a sophisticated regulatory environment; the Nordics offer strong domestic travel behaviour and significant headroom for growth. Together they make this one of the most commercially interesting regions in EMEA to build in.</p>

<h2><strong>A Typical Day</strong></h2>

Want to learn more about what it's like to work at Airbnb? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset

Heart Empathy-Driven Problem Solving

Lightbulb Creative Risk-Taking

Users Community-First Mentality

Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

Please review the specific job listing or contact Airbnb's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 168 open positions. They are hiring across departments like Business Development, Legal, Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.