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Software Engineer, Trust

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92% of candidates apply because they are a Most Loved Workplace®
Remote, United States
Software Engineering
This position may no longer be active.View all open positions at Airbnb

About the Role

At Airbnb, a Most Loved Workplace® certified employer in the Travel & Hospitality space, Belong Anywhere: Connect Through Travel, Community, and Trust.

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>The Community You Will Join:</strong></p>

<p>Imagine getting off a long international flight, standing in the freezing rain, attempting to contact your Airbnb host, only to realize that they are not responding because the Airbnb that you booked was not real. The Listing Integrity team’s ultimate goal is to prevent experiences like this by proactively detecting and removing fraudulent listings (Homes, Experiences, and Services) so that guests can search and book on Airbnb with confidence. The team uses data driven heuristics, machine learning models, and customer service operations in order to accomplish this goal. </p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong><br><br></strong></span></p>

<p><strong>The Difference You Will Make:</strong></p>

<p>As a Software Engineer on the Listing Integrity team, you will be working with data scientists, designers, product managers, and customer service operations to innovate new ways we can stop bad actors in the ever evolving fraudulent listing creation and financial losses associated with it by collaborating across team boundaries.</p>

<p>On this team, you must have the curiosity to dig deep into various end to end systems in order to understand how and where the fraud occurs. Your curiosity will be rewarded with finding projects that have outsized impacts on decreasing fraud losses and protecting Airbnb users from bad experiences while on vacation.</p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong> </strong></span></p>

<p><strong>A Typical Day: </strong></p>

<ul>

<li>Work with large scale back end systems to detect fraudsters, using rules and connecting to productionalized machine learning models.</li>

<li>Work collaboratively with cross-functional partners including machine learning engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for fraud detection and mitigation.</li>

<li>Building out tooling and automation for operations to more effectively reduce fraud.</li>

<li>Building user challenges to prevent fraudulent listings while reducing good user impact.</li>

<li>Examples include: location verification user challenges, automating fraud investigation, improving operations tooling, building data pipelines for machine learning, and reducing fraud at scale.</li>

</ul>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong> </strong></span></p>

<p><strong>Your Expertise:</strong></p>

<ul>

<li>3+ years of industry experience on building systems at scale, inclusive MS or  PhD in relevant fields</li>

<li>Passion for building user-facing products or large backend systems.</li>

<li>Experience in any of the following: Ruby/Ruby on Rails, Java, JavaScript, Python, Scala</li>

<li>Ability to write high performance production quality code</li>

<li>Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms.</li>

<li>Experience or desire to work collaboratively in cross-functional teams with design, product, data science, and research partners.</li>

<li>Ability to effectively communicate with non-technical stakeholders such as legal and operations.</li>

<li>Experience with the Trust and Risk domain is a plus.</li>

</ul>

<p> </p>

<p><strong>Your Location:</strong></p>

<p>This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.<a href="https://careers.Airbnb.com/"> Click here</a> for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.</p>

<p> </p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Our Commitment To Inclusion & Belonging:</strong></span></p>

<p><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; color: #000000;">Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</span></p>

<p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><span style="font-weight: 400;">We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: </span><a style="color: #000000;" href="mailto:reasonableaccommodations@Airbnb.com"><span style="font-weight: 400;">reasonableaccommodations@Airbnb.com</span></a><span style="font-weight: 400;">. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. </span></span></p>

<p><span style="font-weight: 400; font-family: arial, helvetica, sans-serif; color: #000000;">We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;"><strong><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">How We'll Take Care of You:</span></strong></span></p>

<p class="p1"><span style="font-size: 16px;">Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  </span></p></div><div class="title">Pay Range</div><div class="pay-range"><span>$162,000</span><span class="divider">—</span><span>$186,000 USD</span></div></div></div>

Want to learn more about what it's like to work at Airbnb? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Globe Global Belonging Mindset
Heart Empathy-Driven Problem Solving
Lightbulb Creative Risk-Taking
Users Community-First Mentality
Zap Ownership and Accountability

Frequently Asked Questions About Working at Airbnb

Common questions candidates ask about this role and Airbnb's workplace

Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Airbnb is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Travel & Flexibility, Health & Wellness, Family & Support, Professional Development, Financial & Equity. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Global Belonging Mindset and Empathy-Driven Problem Solving and Creative Risk-Taking.

The company has committed to inclusive practices including: Mission-Driven Culture and Genuine Flexibility and Trust.

Airbnb has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Airbnb currently has 189 open positions. They are hiring across departments like Sales, Employee Experience, Strategy & Planning. You can view all current openings at certcheck.mostlovedworkplace.com/companies/airbnb/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Airbnb's recruiting team for specific details on this role's process.

Apply for Software Engineer, Trust

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