Program Manager, Enterprise Systems

At Allegiant Air, a Most Loved Workplace® certified employer in the Hotel/Hospitality/Travel space, Connecting travelers to the people, places, and experiences that matter most..

Summary

The Enterprise Systems Program Manager is responsible for the strategic planning, product management, program leadership, and project execution of Allegiant’s Enterprise Systems portfolio. This role combines the responsibilities of product management, program management, and project management to ensure enterprise applications deliver measurable business value, operational efficiency, regulatory compliance, and scalable solutions.

The Enterprise Systems Program Manager owns and governs the technology roadmap for systems within the Enterprise Systems portfolio. The role is responsible for defining long-term product strategy, managing enterprise-wide programs, leading critical technology initiatives, and ensuring successful project execution from concept through deployment.

This position provides leadership and oversight for enterprise applications, including SAP, Ariba, FuelPlus, Trax eMRO, SkyLedger, and related systems. The role will lead stakeholder engagement, facilitate discovery and scoping sessions, oversee resource planning, remove organizational roadblocks, and support strategic initiatives such as system and business process integrations.

The Enterprise Systems Program Manager will supervise assigned personnel and be accountable for establishing governance processes, driving prioritization decisions, ensuring alignment between business objectives and technology investments and fostering high-performance and team capability through mentorship and the sharing of knowledge and best practices.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education: Bachelor’s Degree

Education Details:

Bachelor’s degree in Information Systems, Business Administration, Accounting, Computer Science, Engineering, or a related discipline.

Certification: No

Certification Details:

N/A

Years of Experience:

Minimum seven (7) years of experience in enterprise systems, product management, program management, project management, business analysis, or related disciplines.

Minimum three (3) years leading large-scale enterprise initiatives involving multiple business units, vendors, and technology teams.

Credit Check: No

Valid/Unexpired Passport Book: No

Valid/Unexpired Driver's License: No

Proven leadership and people management experience.

Experience managing enterprise software implementations, upgrades, enhancements, and integrations.

Strong understanding of product management, project management, and program management practices.

Experience creating business cases, ROI analysis, roadmaps, and strategic investment plans.

Ability to lead cross-functional teams without direct authority.

Strong verbal and written communication skills with the ability to communicate effectively with executives, business leaders, and technical teams.

Experience facilitating stakeholder workshops, discovery sessions, requirements gathering, and prioritization activities.

Strong analytical, problem-solving, risk management, and decision-making skills.

Ability to manage multiple priorities in a fast-paced environment.

Experience working with Agile, SDLC, Release Management, and Change Management methodologies.

Proficiency with project/work management tools such as Jira, Microsoft Office Suite, and reporting tools.

Ability to translate complex business needs into scalable technology solutions.

Strong financial acumen, including budgeting, resource planning, and investment justification.

Preferred Requirements

Master’s degree.

PMP, SAFe, CSPO, CSM, Lean Six Sigma, or other relevant certifications.

Experience with creating and managing Gantt charts.

Experience utilizing tools such as Microsoft Project for managing initiatives.

Experience with Power BI, Tableau, data analytics platforms, and AI-enabled tools.

Worked in a SOX and/or FAA-regulated environment.

Knowledge of SOX compliance, internal controls, segregation of duties, and audit requirements.

Experience with SAP, Ariba, FuelPlus, Trax eMRO, SkyLedger, and related enterprise applications.

Experience supporting Accounting, Tax, Procurement, Treasury, Maintenance, Operations, Stations, or airline business functions.

Experience supporting mergers, acquisitions, or large-scale business integrations.

Experience leading enterprise transformation and modernization initiatives.

Experience managing third-party vendors, software partners, and consulting organizations.

Strong background in process improvement, organizational change management, and technology governance.

Job Duties

Product Strategy & Roadmap Management

Own and maintain the unified Enterprise Systems roadmap.

Define long-term product strategies and investment priorities across the Enterprise Systems portfolio.

Evaluate business opportunities, system enhancements, and emerging technologies to maximize business value.

Lead technology discovery initiatives and facilitate evaluation of new systems, capabilities, and automation opportunities.

Develop business cases, ROI analyses, and strategic recommendations for executive leadership.

Serve as a primary liaison between Enterprise Systems, business stakeholders, IT teams, and third-party vendors.

Manage the Enterprise Systems backlog to refine work items and gather necessary information.

Support enterprise integration initiatives for systems, processes, data, and business operations.

Program Leadership & Governance

Lead cross-functional programs consisting of multiple related projects, initiatives, and workstreams.

Establish governance structures, communication plans, success metrics, and operating models.

Coordinate activities across business units, IT teams, vendors, and external partners.

Identify, manage, and resolve program risks, issues, dependencies, and resource constraints.

Facilitate meetings and program status reviews.

Communicate priorities, status, risks, impacts, and strategic recommendations to stakeholders at all organizational levels.

Ensure appropriate capacity planning and resource allocation across projects and programs.

Coordinate integration activities across Finance, Procurement, Maintenance, Operations, and supporting technology teams.

Project Delivery & Execution

Lead strategic projects from initiation through deployment and stabilization.

Develop project plans, schedules, budgets, resource plans, and risk mitigation strategies.

Facilitate scope definition, requirements, gathering, prioritization, testing, deployment, and adoption activities.

Monitor project performance and ensure delivery within approved scope, timeline, budget, and quality objectives.

Remove roadblocks and proactively address issues impacting project execution.

Manage integration roadmaps, milestones, dependencies, and stakeholder communications.

Enterprise Systems Leadership

Provide strategic oversight and governance for SAP, Ariba, FuelPlus, Trax eMRO, SkyLedger, and other enterprise applications.

Drive system modernization, optimization, integration, and continuous improvement initiatives.

Ensure solutions align with business strategy, operational priorities, compliance requirements, and enterprise architecture standards.

Partner with technical teams to ensure reliable, secure, scalable, and supportable solutions.

Supervise, mentor, and develop direct reports.

Establish performance expectations, goals, and accountability measures.

Foster collaboration, knowledge sharing, continuous improvement, and professional development.

Champion a culture focused on innovation, accountability, customer service, and operational excellence.

Governance, Compliance & Reporting

Ensure adherence to SDLC, Change Management, Release Management, and governance standards.

Support compliance with SOX requirements, audit standards, and internal controls.

Monitor program performance, risks, KPIs, and business outcomes.

Develop executive dashboards, status reporting, and strategic communications.

Allegiant Duties

Model Allegiant’s customer services standards in personal actions and when providing leadership direction.

Other duties as assigned.

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Allegiant Air values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

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