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(Bilingual) Customer Service Representative

Oregon

Full-time

Entry-level

About the Role

At American Tire Distributors in the Retail space, Keeping America rolling for 90 years with tire solutions you can trust.

The Bilingual Customer Service Representative is responsible for soliciting new business and servicing existing customers via telephone sales. This role focuses on customer problem resolution, maintaining thorough knowledge of products, policies, and merchandising information, and providing consultation services to customers. The CSR is also responsible for researching, planning, and implementing sales; customer retention; and new business development, championing the corporate image and reputation.

Want to learn more about what it's like to work at American Tire Distributors? View our full profile.

Requirements

Champion the corporate image and reputation by providing customers with product, program, and system knowledge.
Builds Customer Loyalty - Ability to make every customer interaction positive.
Navigates Customer Challenges - Listens nondefensively to angry/upset customers.
Strengthens Customer Connections - Connects on a personal level.

What It's Like to Work at American Tire Distributors

What It's Like to Work Here

Handshake Trust Built on 90 Years of Reliability

Users People Matter More Than Processes

Lightbulb Continuous Learning and Adaptation

Heart Care for Our Community and Customers

Compass Direction with Flexibility

Frequently Asked Questions About Working at American Tire Distributors

Common questions candidates ask about this role and American Tire Distributors's workplace

American Tire Distributors (ATD) is one of the largest independent suppliers of tires to the replacement tire market. We operate more than 120 distribution centers, serving approximately 80,000 customers. ATD offers an unsurpassed breadth and depth of inventory, frequent?delivery?and value-added services to tire and automotive service customers. ATD is more than a tire distributor; our purpose is to help our customers thrive and drive into the future. We build relationships with our customers and partners with the common goal of improving our industry, communities and the global environment. Our goal is to enable smarter, sustainable and agile ways of doing business that drive results.

Please review the specific job listing or contact American Tire Distributors's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

American Tire Distributors is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Wellness & Health, Time Off & Flexibility, Retirement & Financial, Career Development, Recognition & Rewards. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Trust Built on 90 Years of Reliability and People Matter More Than Processes and Continuous Learning and Adaptation.

The company has committed to inclusive practices including: People-First Leadership and Integrity in Everything We Do.

American Tire Distributors has a supportive and collaborative culture, recognized as a loved place to work by its team members.

American Tire Distributors currently has 10 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/american-tire-distributors/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact American Tire Distributors's recruiting team for specific details on this role's process.