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Business Manager, Property Operations

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Sacramento, CA; San Francisco, CA
2800 - Training

About the Role

At Asset Living, a Most Loved Workplace® certified employer in the Real Estate space, Nation's leader in third-party property management, building thriving communities coast-to-coast.

<p><strong>Asset Living Overview </strong></p>

<hr>

<p><span data-contrast="auto">Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>

<p><span data-contrast="auto">Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as Asset Living grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>

<p><span data-contrast="auto">Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>

<hr>

<p><strong>Business Manager, Property Operations </strong></p>

<p>The Business Manager, Property Operations plays a critical role in supporting regional property portfolios by driving operational efficiency, financial performance, and compliance. This role partners closely with regional and site leadership to oversee key operational functions including occupancy management, maintenance oversight, financial controls, and regulatory compliance, ensuring consistent execution of Asset Living standards and client expectations. </p>

<hr>

<p><strong>Essential Duties & Responsibilities</strong></p>

<p><span data-contrast="none">Occupancy Management</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>

<ul>

<li><span data-contrast="none">Support resident retention strategies and renewal workflows</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Address resident concerns and escalations in a timely and professional manner</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Oversee tenant-based voucher administration and related compliance requirements</span></li>

</ul>

<p><span data-contrast="none">Property Maintenance Oversight</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>

<ul>

<li><span data-contrast="none">Monitor maintenance follow-up, service quality, and resident satisfaction</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Partner with site teams to ensure timely completion of work orders and preventive maintenance</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

</ul>

<p><span data-contrast="none">Financial Management</span></p>

<ul>

<li><span data-contrast="none">Oversee delinquency, collections, and rent recovery efforts</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Ensure compliance with jurisdictional timelines for move-outs and charges</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Track and report capital expenditures in alignment with approved budgets</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="none">Oversee invoice processing, including PO-to-invoice matching and vendor payment workflows</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Manage vendor invoice receipt and coordination with Accounts Payable </span></li>

</ul>

<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"><span class="TextRun SCXW156335327 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW156335327 BCX0">Compliance & Legal</span></span><span class="EOP SCXW156335327 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>

<ul>

<li><span data-contrast="none">Ensure adherence to federal, state, and local regulations, as well as Asset Living policies</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Support legal processes related to lease enforcement, evictions, and resident disputes</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Coordinate with attorneys and internal stakeholders while ensuring jurisdictional compliance</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

</ul>

<p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"><span class="TextRun SCXW253291593 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW253291593 BCX0">Portfolio Performance & Collaboration</span></span></span></p>

<ul>

<li><span data-contrast="none">Partner with Regional Portfolio Managers, Community Managers, and Leasing teams to drive portfolio KPIs</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Analyze operational and financial data to identify trends, risks, and improvement opportunities</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li>

<li><span data-contrast="none">Support consistent execution of Asset Living operational standards across assigned properties</span></li>

</ul>

<hr>

<p><strong>Education & Experience</strong></p>

<ul>

<li><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">High school diploma or equivalent </span><span data-ccp-parastyle="Normal (Web)">required;</span><span data-ccp-parastyle="Normal (Web)"> </span><span data-ccp-parastyle="Normal (Web)">Bachelor’s degree in Business Administration</span><span data-ccp-parastyle="Normal (Web)">, Real Estate, Property Management, or a related field preferred</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li>

<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}">Minimum of three (3) years of experience in multifamily property management, operations, or asset management</span></li>

<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}">Proficiency with property management systems such as Yardi, RealPage, MRI, or similar platforms</span></li>

<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}">Strong working knowledge of Microsoft Office Suite and Google Workspace tools</span></li>

<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}">Demonstrated understanding of leasing operations, financial management, and regulatory compliance </span></li>

<li><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}">Strong written and verbal communication skills; bilingual (Spanish/English) preferred </span></li>

</ul>

<p><em>This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.</em></p>

<p><em>#LI-Hybrid</em></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>For individuals hired to work in California, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of California and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual’s relevant experience for the role. A reasonable estimate of the range is below.</p></div><div class="title">California Pay Range</div><div class="pay-range"><span>$70,000</span><span class="divider">—</span><span>$78,000 USD</span></div></div></div>

Want to learn more about what it's like to work at Asset Living? View our full profile.

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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2024

Frequently Asked Questions About Working at Asset Living

Common questions candidates ask about this role and Asset Living's workplace

Asset Living is a residential property management company headquartered in Houston, Texas. We are proud to be the nation's largest student housing property manager, the second-largest multifamily property manager, and the fourth-largest affordable property manager. Our clients are property owners and investors and range from large institutions to smaller private entities, but they all have one thing in common: they count on us to ensure their properties thrive.

Please review the specific job listing or contact Asset Living's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Asset Living is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Professional Development, Compensation & Recognition, Community & Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Family-First Mentality and Unstoppable Drive & Motivation and Impact-Driven Purpose.

The company has committed to inclusive practices including: Invest in People's Growth and Foster Inclusive Community.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2024.

Asset Living currently has 51 open positions. They are hiring across departments like 1910 - Accounting: Property Accounting, 2900 - Compliance, 2200 - Operations. You can view all current openings at certcheck.mostlovedworkplace.com/companies/asset-living/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Asset Living's recruiting team for specific details on this role's process.

Apply for Business Manager, Property Operations

Submit your application directly to the Asset Living team. Let them know why you'd be a great addition to their loved place to work.

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