Most Loved Workplace® Certified JobTechnical Support Engineer (SkillBridge: On-the-job training)
Most Loved Workplace® Certified JobAbout the Role
At Axonius, a Most Loved Workplace® certified employer in the Technology space, Transform asset intelligence into intelligent action across your technology footprint.
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<h6 data-path-to-node="1"><em><strong>Please note: </strong>This program is reserved for active-duty military service members approved to participate in the DoD SkillBridge program within the final 180 days of service.</em></h6>
<p data-path-to-node="1">Axonius is partnering with the <strong>DoD SkillBridge program</strong> to offer transitioning military service members a structured, hands-on fellowship designed to launch a career in corporate cybersecurity account management.</p>
<p>As a Technical Support Engineer Fellow, you will train alongside senior team members to resolve complex technical challenges for enterprise customers and serve as a frontline liaison between clients and internal Engineering, Product, and TAM teams. Through a structured three-phase training program, you will learn to troubleshoot the Axonius platform, manage a live ticket queue, analyze logs, and communicate technical solutions clearly and efficiently to customers around the world.</p>
<p>This is a remote, 12-week on-the-job training program.</p>
<p><strong>Responsibilities &amp; What You Will Learn</strong></p>
<ul>
<li><strong>Technical Troubleshooting &amp; Support:</strong> Learn to analyze, diagnose, and resolve complex technical incidents across the Axonius platform, including adapters, queries, enforcement, gateways, and infrastructure — applying the same systematic problem-solving discipline you developed in the military to a fast-paced enterprise environment.</li>
<li><strong>Ticket Management &amp; Case Ownership:</strong> Gain hands-on
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