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Technical Support Engineer (SkillBridge: On-the-job training)

MLW LogoMost Loved Workplace® Certified Job
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Remote US
Technical Account Management

About the Role

At Axonius, a Most Loved Workplace® certified employer in the Technology space, Transform asset intelligence into intelligent action across your technology footprint.

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<h6 data-path-to-node="1"><em><strong>Please note: </strong>This program is reserved for active-duty military service members approved to participate in the DoD SkillBridge program within the final 180 days of service.</em></h6>

<p data-path-to-node="1">Axonius is partnering with the <strong>DoD SkillBridge program</strong> to offer transitioning military service members a structured, hands-on fellowship designed to launch a career in corporate cybersecurity account management.</p>

<p>As a Technical Support Engineer Fellow, you will train alongside senior team members to resolve complex technical challenges for enterprise customers and serve as a frontline liaison between clients and internal Engineering, Product, and TAM teams. Through a structured three-phase training program, you will learn to troubleshoot the Axonius platform, manage a live ticket queue, analyze logs, and communicate technical solutions clearly and efficiently to customers around the world.</p>

<p>This is a remote, 12-week on-the-job training program.</p>

<p><strong>Responsibilities & What You Will Learn</strong></p>

<ul>

<li><strong>Technical Troubleshooting & Support:</strong> Learn to analyze, diagnose, and resolve complex technical incidents across the Axonius platform, including adapters, queries, enforcement, gateways, and infrastructure — applying the same systematic problem-solving discipline you developed in the military to a fast-paced enterprise environment.</li>

<li><strong>Ticket Management & Case Ownership:</strong> Gain hands-on

Want to learn more about what it's like to work at Axonius? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

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Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Axonius

Common questions candidates ask about this role and Axonius's workplace

Axonius is a Most Loved Workplace®. Most Loved Workplaces® place love at center of business. Axonius is a Large employer. Explore Axonius careers, culture, employee experience, and open roles.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Axonius is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial & Retirement, Professional Development, Work-Life Balance, Diversity & Inclusion. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Innate Curiosity & Problem-Solving and Cross-Functional Collaboration and Trust-Based Autonomy.

The company has committed to inclusive practices including: Trust Over Control and People-Centric Excellence.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

Axonius currently has 23 open positions. They are hiring across departments like Product Management, Sales Management, R&D. You can view all current openings at certcheck.mostlovedworkplace.com/companies/axonius/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Axonius's recruiting team for specific details on this role's process.

Apply for Technical Support Engineer (SkillBridge: On-the-job training)

Submit your application directly to the Axonius team. Let them know why you'd be a great addition to their loved place to work.

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