Most Loved Workplace® Certified JobCustomer Growth Manager
Most Loved Workplace® Certified JobAbout the Role
At Cloudbeds, a Most Loved Workplace® certified employer in the Hotel/Hospitality/Travel space, The intelligent growth engine empowering hoteliers worldwide.
<div class="content-intro"><p><strong>What Makes Cloudbeds Unique</strong><br>At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.&nbsp;</p></div><h3><span style="color: rgb(53, 152, 219);"><strong>How You'll Make an Impact:</strong></span></h3>
<p>As a Customer Growth Manager (CGM) your focus will be exclusively on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. You should be a dynamic and results-driven individual.&nbsp;</p>
<p>You will build and manage a customer pipeline that aims to achieve above-quota sales performance. You will ensure that deals are of high quality with minimal post-sale fallout.&nbsp;</p>
<h3><span style="color: rgb(53, 152, 219);"><strong>What You Bring to the Team:</strong></span></h3>
<ul>
<li>Meet and exceed ambitious targets and revenue goals set by the customer growth management team.</li>
<li>Develop and maintain strong relationships with key stakeholders and decision-makers.</li>
<li>Proactively identify upselling opportunities within the existing customer base through strategi
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