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Cloudbeds office culture
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Cloudbeds

The intelligent growth engine empowering hoteliers worldwide

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Hotel/Hospitality/Travel
Founded 2012
3033 5th Ave., Ste 100 San Diego, CA
757
Profile last updated: July 2026

About Cloudbeds

Hotel/Hospitality/TravelFounded 2012

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We simplify the complicated world of OTAs, payments, reservations, and reporting so our clients can spend time on their most important job, taking care of their guests. Through our software suite, we enable properties to compete alongside the biggest brands in hospitality, no matter their size. We’re passionate about connecting people around the world to create more meaningful travel experiences between owners, operators, and their guests. Amazing hospitality isn’t just reserved for five star hotels.

Quick Facts

  • IndustryHotel/Hospitality/Travel
  • Founded2012
  • Headquarters3033 5th Ave., Ste 100 San Diego, CA
  • Certifications2

What Sets Us Apart

Guest-Centric Culture

We believe amazing hospitality isn't reserved for five-star hotels. Our team is deeply committed to helping properties of all sizes deliver exceptional guest experiences through intuitive technology.

Empowering Small Businesses

We level the playing field by enabling independent properties and operators to compete alongside major brands, giving them enterprise-grade tools and support.

Global Connection & Community

We're passionate about connecting people around the world and creating meaningful travel experiences. Our team thrives on the knowledge that we're building bridges between owners, operators, and travelers globally.

Our Culture

The lived experience at Cloudbeds

Globally Connected, Locally Grounded

Working across 44 countries, our team experiences daily collaboration with colleagues from diverse cultures and backgrounds. We celebrate this global perspective while honoring local context, creating a truly inclusive and interconnected workplace.

Grit and Determination

We believe in the power of not taking 'no' for an answer. Our team embodies resilience and passion, tackling challenges head-on and pushing through obstacles to deliver meaningful results for our customers.

Kaizen Mindset

Continuous improvement isn't just a philosophy—it's how we live and work. Every day, we look for ways to refine our processes, enhance our skills, and evolve as individuals and as an organization.

People-First Leadership

Leadership at Cloudbeds puts people at the center of every decision. We prioritize the wellbeing, growth, and success of our team members, creating a foundation of trust and genuine care.

Innovation Through Collaboration

Our remote-first environment proves that distance doesn't diminish connection. We innovate together, share ideas freely, and leverage our distributed expertise to build better solutions for hospitality.

Mission-Driven Impact

Every team member understands and feels the mission: democratizing hospitality technology. This shared sense of purpose fuels our motivation and creates a workplace where work feels meaningful and connected to something larger.

Our Culture DNA

The core values that drive Cloudbeds

GritKaizenRemote-FirstGlobalCollaborativePurpose-DrivenInnovativeInclusiveEmpoweringResilientConnectedGrowth-Oriented

Frequently Asked Questions about Cloudbeds

Common questions about working at Cloudbeds, their culture, and benefits.

Cloudbeds is hospitality's intelligent growth engine—a unified platform that simplifies operations, payments, reservations, and reporting for hoteliers worldwide. We serve more than tens of thousands of properties across 150 countries, enabling them to compete with the largest hotel brands regardless of their size.

Our comprehensive suite connects operations, revenue, distribution, and guest experience in one intuitive system. It includes a property management system (PMS), payments processing, channel management for 300+ OTAs, booking engine, guest communication tools, revenue intelligence powered by our AI model Signals, and digital marketing capabilities.

Cloudbeds was founded in 2012 by Adam Harris and Richard Castle, who envisioned a platform that would allow any property—regardless of size, type, or location—to run their lodging business successfully.

Cloudbeds is headquartered in San Diego, California, but operates as a remote-first company with team members across 44 countries and office hubs in Dublin and São Paulo.

Our culture is built on core values including grit, kaizen (continuous improvement), and a people-centered approach. We're passionate about technology and making a difference, with a collaborative international team united by a mission to empower independent hoteliers and democratize hospitality technology.

Yes! Cloudbeds is a 100% remote-first company with employees distributed across 44 countries. We believe in flexibility and trust, allowing team members to work from anywhere while maintaining a deeply collaborative and connected culture.

Cloudbeds offers competitive benefits including 401(k) matching, company equity, comprehensive health insurance, dental and vision coverage, mental wellness programs, generous PTO, remote work equipment stipend, and regular company-sponsored team events and professional development opportunities.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.