Most Loved Workplace® Certified Job

Customer Support Specialist

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

Bengaluru

Customer Success, Service & Operations

1-3 Yrs

About the Role

At ContactPoint 360, a Most Loved Workplace® certified employer in the Technology space, Exceptional Customer Experiences Through Data-Driven Excellence and Global Expertise.

We are seeking a detail-oriented Data Entry Agent with hands-on experience in Salesforce. The role involves data management, data validation, and customer service. The candidate should possess strong analytical skills and be proficient in CRM tools and MS Excel.

Want to learn more about what it's like to work at ContactPoint 360? View our full profile.

Requirements

Hands-on experience in Salesforce
Proficiency in CRM tools
Strong analytical skills
Proficiency in MS Excel
Experience in data management and data validation
Customer service skills

Prefer to apply on the company's career site?

View Original Posting

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

heart-handshake Servant Leadership in Action

lightbulb Innovation Through Collaboration

users Inclusive Belonging

trending-up Growth Mindset Culture

balance Respect for Personal Life

globe Global Community Stewardship

Frequently Asked Questions About Working at ContactPoint 360

Common questions candidates ask about this role and ContactPoint 360's workplace

ContactPoint360 is a global customer experience (CX) and business process outsourcing (BPO) company providing multilingual contact center services, digital transformation solutions, and customer journey optimization for leading brands.

Please review the specific job listing or contact ContactPoint 360's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

ContactPoint 360 is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Professional Development, Work-Life Balance, Insurance & Retirement, Workplace Culture. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Servant Leadership in Action and Innovation Through Collaboration and Inclusive Belonging.

The company has committed to inclusive practices including: People-First Leadership and Continuous Learning and Development.

ContactPoint 360 has a supportive and collaborative culture, recognized as a loved place to work by its team members.

ContactPoint 360 currently has 4 open positions. They are hiring across departments like Customer Success, Service & Operations. You can view all current openings at certcheck.mostlovedworkplace.com/companies/contactpoint-360/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact ContactPoint 360's recruiting team for specific details on this role's process.