Most Loved Workplace® Certified Job

Senior Accounts Receivable Analyst

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

New York, New York, USA

Finance

About the Role

At Datadog, a Most Loved Workplace® certified employer in the Technology space, Observe, Secure, and Optimize Modern Cloud Infrastructure at Scale.

We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team. The ideal candidate will have a strong background in accounts receivable, exceptional analytical abilities, and a keen attention to detail. This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk. Partnering with internal stakeholders such as Customer Success, Revenue and Sales, you will assist in resolving Billing disputes.

Senior Accounts Receivable Analysts have the opportunity to grow their careers in Finance and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

<ul>

<li>Manage the accounts receivable collections process for assigned book of business</li>

<li>Analyze customer payment patterns and aging reports to identify trends and potential issues</li>

<li>Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner</li>

<li>Manage incoming billing inquiries and collectability concerns through Zendesk. Triage accordingly to Revenue, Sales, and Customer Success teams and to drive collections</li>

<li>Develop and maintain effective relationships with clients to facilitate prompt payment and resolve outstanding balances</li>

<li>Help customers understand their bills, which vary with usage and plan type</li>

<li>Assist with external audit, compliance and special projects as necessary</li>

<li>Provide guidance and mentorship to junior members of the accounts receivable team.&l

Want to learn more about what it's like to work at Datadog? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

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Frequently Asked Questions About Working at Datadog

Common questions candidates ask about this role and Datadog's workplace

Datadog is a leading Cloud company that provides monitoring and analytics solutions. The company operates a global presence with headquarters in New York serving as the primary operational base for key executive leadership and corporate functions including engineering, product, sales, and executive leadership. Datadog maintains additional offices across the Americas in Boston, Denver, San Francisco, and throughout the USA, Canada, Mexico, and South America.

Please review the specific job listing or contact Datadog's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Datadog is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Financial Benefits, Health & Wellness, Work-Life Balance, Community & Growth. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Collaborative Problem-Solving and Ownership Mentality and Continuous Learning Culture.

The company has committed to inclusive practices including: Empower Ownership and Accountability and Champion Diversity, Inclusion, and Belonging.

Datadog has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Datadog currently has 444 open positions. They are hiring across departments like Dev Eng, Engineering Interns, Commercial Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/datadog/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Datadog's recruiting team for specific details on this role's process.