Senior Deal Desk Analyst

At Datadog, a Most Loved Workplace® certified employer in the Technology space, Observe, Secure, and Optimize Modern Cloud Infrastructure at Scale.

<p>As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.</p>

<p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them</em></p>

<p><strong>What You’ll Do:</strong></p>

<ul>

<li>Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams  </li>

<li>Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies</li>

<li>Solve customer satisfaction issues following execution of the deal</li>

<li>Actively negotiate deals directly with the customer as needed</li>

<li>Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management</li>

<li>Function as point of contact and subject matter expert for Sales on deal pricing matters</li>

<li>Drive adherence to internal controls, protocols and business rules</li>

</ul>

<p><strong>Who You Are:</strong></p>

<ul>

<li>Experienced in 4+ years of Deal Desk experience</li>

<li>Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company  </li>

<li>Knowledgeable of revenue recognition principles </li>

<li>Comfortable representing Datadog to customers in negotiations and resolving customer sat

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