Technical Enablement Manager 2/3 (Italian Speaking)

At Datadog, a Most Loved Workplace® certified employer in the Technology space, Observe, Secure, and Optimize Modern Cloud Infrastructure at Scale.

<p>We are Datadog's in-house product experts. The Technical Solutions team (Datadog’s post-sales enablement function) enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Enablement Manager (TEM) provides advisory services to our largest customers by providing targeted technical training over the comprehensive suite of products and features available at Datadog. TEMs plan and lead educational sessions to ensure customers know how to integrate Datadog into their IT Operations and how it translates to business value.</p>

<p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</em></p>

<p><strong>What You’ll Do:</strong></p>

<ul>

<li>Lead Foundational Enablement Webinars on a wide range of topics independently ensuring consistency and clarity.</li>

<li>Deliver Technical Enablement training by facilitating customized, high-engagement sessions tailored to customer-defined goals and topics, maintaining strong Customer Satisfaction (CSAT) scores within normal lead time..</li>

<li>Identify, update, and iterate on Foundational Enablement content to keep pace with evolving customer needs and platform capabilities.</li>

<li>Partner with Sales, Customer Success, and TEM leadership to scope and position enablement services that align with customer priorities and drive adoption.</li>

<li>Mentor new hires, providing guidance on best practices in enablement delivery and customer engagement.</li>

<li>Collaborate with Product, Engineering, and Technical Services teams to provide structured, actionable feedback that improves both product features and enablement offe

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