Key Takeaways
- East West Bank holds a remarkable 4.39 out of 5 employee love rating — and an outstanding 90 out of 100 SPARK score from Best Practice Institute.
- An impressive 90% of team members say they love where they work, and 88% say they would recommend East West Bank to a friend.
- East West Bank is a certified Most Loved Workplace® — earning that recognition in 2022, 2023, and 2024 — and ranks among the Top 100 Most Loved Workplaces® for 2025.
- The bank has been ranked #1 on Forbes' list of America's Best Banks and is the largest publicly traded independent bank headquartered in Southern California, with over $76.2 billion in assets.
What do East West Bank employee reviews say?
Employee reviews of East West Bank consistently paint a picture of a workplace built on respect, collaboration, and genuine opportunity. Across verified sentiment data, teammates highlight a culture where diverse perspectives are celebrated and individuals are empowered to do their best work. The bank's core values — including Absolute Integrity, Customer Alignment, Creativity, Respect & Fairness, Unification, Expertise & Professionalism, and Selflessness — aren't just words on a wall. They shape how decisions are made and how colleagues treat one another every day.
According to Best Practice Institute research, East West Bank's culture is grounded in Results-Driven Performance, with associates encouraged to take ownership, think entrepreneurially, and consistently exceed expectations — for customers and teammates alike.
How do employees rate East West Bank?
The numbers speak loudly — and beautifully. East West Bank earns an outstanding 4.39 out of 5 employee love rating, reflecting the deep connection its team members feel to the organization. The bank's verified SPARK score from Most Loved Workplace® stands at a remarkable 90 out of 100 across all five pillars: Systemic Collaboration, Positive Vision for the Future, Alignment of Values, Respect, and Killer Outcomes — each scoring a perfect 90.
Beyond the overall score, the individual metrics are equally thrilling to celebrate:
- 90% of team members say they love working at East West Bank
- 88% of associates say they trust their managers
- 88% would enthusiastically recommend East West Bank as a place to work
- 87% feel a strong, genuine connection to their colleagues
These scores reflect what Best Practice Institute's SPARK methodology consistently finds in the most loved workplaces: when employees feel respected, aligned with values, and optimistic about the future, extraordinary outcomes follow.
What do workers love about East West Bank?
Review themes cluster powerfully around a few standout strengths. First is the bank's multicultural, inclusive environment. With over 3,100 employees and 110 locations across the U.S. and Asia, East West Bank is truly a global organization — and employees thrive in its cross-cultural energy. The bank has earned recognition as a Top Most Loved Workplace® for Diversity, for Women, for LGBTQ+, and for Young Professionals in 2025.
Second is leadership that inspires. CEO Dominic Ng, who has transformed East West from a $600 million savings association into a $76.2 billion global bank, has been named Banker of the Year by American Banker and is widely recognized for fostering a culture of bold vision and community purpose. The bank's recognition as a Top Most Loved Workplace® for CEOs in 2025 reflects how deeply employees admire and trust their leadership.
Third is the real opportunity for career growth. East West Bank is recognized as a Top Most Loved Workplace® for Career Advancement — a distinction that matches what employees report: continuous learning opportunities, leadership development programs, and clear pathways to grow. Explore more in our article on why employees love building careers at East West Bank.
What benefits does East West Bank offer?
Beyond culture, East West Bank backs its team members with a strong and comprehensive benefits package. Highlights include a 401(k) plan with company match, comprehensive health coverage, wellness programs, and mental health resources. Employees also enjoy flexible work arrangements, paid time off, and access to employee resource groups and affinity networks that celebrate the bank's rich multicultural fabric.
As noted in Best Practice Institute's 2025 workplace report, East West Bank has also pledged $3.5 billion in community reinvestment as part of its 2022–2025 Community Benefits Plan — meaning that working here connects employees to a mission far bigger than banking.
Is East West Bank a good place to work for your career?
Absolutely. Whether you're early in your finance career or a seasoned professional, East West Bank offers a rare combination of global scale, intimate team culture, and genuine investment in your growth. The bank's sustained recognition — including being ranked #1 on Forbes' America's Best Banks list in 2023 and ranked among the Global Top 100 Most Loved Workplaces® for 2025 — signals that this isn't just a company doing well financially. It's a company doing right by its people.
For more on what day-to-day life looks like inside the bank, read our deep dive: What Is It Like to Work at East West Bank?
How to Apply at East West Bank
Ready to join a team that's celebrated as one of America's most loved workplaces? East West Bank is actively growing its remarkable team. Browse open roles and start your application today at the East West Bank careers page. If you're interested in the financial side of the business, consider exploring the Treasury Management Trainee role — a fantastic entry point into a globally respected institution.