Customer Retention Manager (m/w/d)

Germany

Account Management

Full Time

About the Role

At FINN GmbH in the Technology space.

Your Role Als Teil des B2C Retention Teams bist du die zentrale Ansprechperson für unsere B2C-Bestandskundinnen und Bestandskunden. Du begleitest sie bei der Verlängerung ihres aktuellen Abos oder der Buchung ihres Folgeabonnements und berätst sie individuell und zielgerichtet – von passenden Optionen über Fahrzeugwechsel bis hin zu unserem Treueprogramm. Mit deinem Gespür für die Wünsche und Bedürfnisse unserer Kundinnen und Kunden stellst du sicher, dass sie die bestmögliche Mobilitätslösung finden und ein erstklassiges Kundenerlebnis erleben.

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Frequently Asked Questions About Working at FINN GmbH

Common questions candidates ask about this role and FINN GmbH's workplace

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Please review the specific job listing or contact FINN GmbH's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

FINN GmbH is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

FINN GmbH offers competitive benefits to support employee well-being. You can view more details on their CertCheck profile.

Working at FINN GmbH involves collaborating with a dedicated team in a dynamic environment.

As an organization that values its culture, FINN GmbH values respect, inclusivity, and a positive environment for all employees.

FINN GmbH has a supportive and collaborative culture, recognized as a loved place to work by its team members.

FINN GmbH currently has 29 open positions. They are hiring across departments like Customer Service, Account Management, Sales. You can view all current openings at certcheck.mostlovedworkplace.com/companies/finn-gmbh/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact FINN GmbH's recruiting team for specific details on this role's process.