Senior Manager, CRM

Remote

Marketing

About the Role

At Hungryroot in the Food & Beverage space, Your AI-powered personal assistant for healthy eating, customized to you..

<h2>About Us</h2>

<p>Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family.</p>

<p>It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable.</p>

<p>Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat.</p>

<h2><strong>About the Role</strong></h2>

<p>Hungryroot is looking for a Senior Manager, CRM to join our Marketing team and own how we talk to our customers across email, SMS/RCS, push and other lifecycle channels. This person will lead the strategy and day-to-day execution of our CRM program, turning new customers into loyal, long-term members through timely and personalized communication. We're looking for a hands-on Braze expert who runs CRM as a testing discipline and understands the data behind every message.</p>

<p>The Senior Manager, CRM will be accountable for customer engagement, conversion and retention metrics driven by CRM, and for the quality of the customer experience those communications create. They will report into Marketing leadership and work closely with the Creative &amp; Content team, Performance Marketing, Product, Data Science, and Operations (culinary, delivery) and Customer Care.<

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What It's Like to Work at Hungryroot

What It's Like to Work Here

Users Genuine Human Connection

Zap Proactive Problem-Solving

Sun Positivity in Purpose

Eye Radical Transparency

Brain Continuous Learning Mindset

Target Mission-Driven Impact

Frequently Asked Questions About Working at Hungryroot

Common questions candidates ask about this role and Hungryroot's workplace

Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We are your personal assistant for healthy living. We get to know your goals, lifestyle, and budget, and we recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Hungryroot is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Professional Development, Financial & Equity, Lifestyle Benefits. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Genuine Human Connection and Proactive Problem-Solving and Positivity in Purpose.

The company has committed to inclusive practices including: Personalization Over Prescription and Transparency in Everything.

Hungryroot has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Hungryroot currently has 8 open positions. They are hiring across departments like Fulfillment, Finance, People. You can view all current openings at certcheck.mostlovedworkplace.com/companies/hungryroot/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Hungryroot's recruiting team for specific details on this role's process.