Account Director / Team Lead

Remote

Full-time

About the Role

At HypeAuditor in the Influencer Marketing space, Transparency in Influencer Marketing Powered by AI.

We’re looking for an Account Director / Team Lead to join our growing international team. This is a player-coach role for someone who enjoys working closely with clients while leading and developing a team. The focus is on driving retention, reducing churn, and building long-term client partnerships that maximize the value of our product. You’ll motivate the team to achieve KPIs, support client success, and contribute directly to HypeAuditor’s growth.

Want to learn more about what it's like to work at HypeAuditor? View our full profile.

Requirements

Strong experience in Customer Success / Account Management in international companies working with B2B products (SaaS or tech)
Proven track record of managing and growing client accounts (retention & expansion)
Experience leading and developing teams (Customer Success / Account Management)
Fluent English (additional languages are a strong plus)
Strong commercial and sales skills (upsell, cross-sell, negotiations)
High learning ability, including working with technical products and CRM systems
Strong communication and stakeholder management skills
Data-driven mindset and experience working with analytical tools
Ability to work in a fast-paced, performance-driven environment

Benefits

Being a part of an international company with the ability to put deals with major brands and leading international agencies in its portfolio
100% paid sick leave, 20 working days of annual leave per year, the option to choose days off for public holidays (an additional 13 days of annual leave per year)
Absence of bureaucracy, flexibility, and speed in decision-making
Attending conferences and industry events around the world
Preferential conditions for VHI
Quick interview process
Fully remote job
Great team & supportive colleagues

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What It's Like to Work at HypeAuditor

Systemic Collaboration

they have a positive vision for the future because they believe in the impact of transparent and ethical influencer marketing, are empowered by a culture of trust and collaboration, and see real opportunities for growth — both for the industry and for themselves.

Positive Vision for the Future

we foster a culture where transparency, collaboration, and work-life balance aren't just principles on paper — they're lived every day through open communication, mutual respect, and shared goals.

Alignment of Values

leading with transparency, encouraging collaboration across all teams, and consistently prioritizing ethical, people-centered decisions that reflect our long-term vision

Respect

encouraging open dialogue, creating safe spaces for feedback, involving team members in decision-making processes, and recognizing contributions across all levels.

Killer Outcomes

by embracing open communication, supporting cross-functional teamwork, and sharing ownership of goals — all while maintaining a healthy work-life balance that fosters both productivity and personal well-being.

What It's Like to Work Here

globe Truly Remote Without Boundaries

users Async-First Collaboration

target Outcome-Driven Accountability

lightbulb Innovation Through Diverse Perspectives

heart Sustainable Pace, Human-Centered

Frequently Asked Questions About Working at HypeAuditor

Common questions candidates ask about this role and HypeAuditor's workplace

HypeAuditor is an AI-driven influencer marketing platform that helps brands and agencies analyze 206.8M+ influencers across Instagram, TikTok, YouTube, and other key platforms, providing 35+ advanced metrics, from audience authenticity to engagement quality. Leveraging industry-leading AI fraud detection , we help global enterprises and agencies eliminate fake followers, optimize campaigns, and maximize ROI. Trusted by top brands, HypeAuditor sets the standard for transparency in influencer marketing.

This position is listed as remote based on the job location.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

HypeAuditor is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Professional Development, Compensation & Rewards, Equipment & Technology, Team & Culture. For this role specifically, benefits include: Being a part of an international company with the ability to put deals with major brands and leading international agencies in its portfolio, 100% paid sick leave, 20 working days of annual leave per year, the option to choose days off for public holidays (an additional 13 days of annual leave per year), Absence of bureaucracy, flexibility, and speed in decision-making, Attending conferences and industry events around the world, Preferential conditions for VHI, Quick interview process, Fully remote job, Great team & supportive colleagues. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Truly Remote Without Boundaries and Async-First Collaboration and Outcome-Driven Accountability.

The company has committed to inclusive practices including: Transparency in All We Do and Genuine Work-Life Balance.

They score particularly well in the area of Systemic Collaboration.

HypeAuditor currently has 10 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/hypeauditor/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact HypeAuditor's recruiting team for specific details on this role's process.