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Adaptive Consultant

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92% of candidates apply because they are a Most Loved Workplace®

About the Role

At Kognitiv Inc, a Most Loved Workplace® certified employer in the Computer Software space, Empowering Teams, Delivering Workday Excellence, Changing Careers.

Participate in ServiceNow configuration and implementation activities under the guidance of senior consultants and architects. Assist in gathering and documenting business requirements and translating them into ServiceNow solutions. Configure basic ServiceNow modules such as Incident, Request, Change, Problem, CMDB, and Service Portal. Support testing activities, including unit testing, regression testing, and user acceptance testing (UAT). Help prepare documentation, user guides, and training materials. Provide post-go-live support and assist in issue analysis and resolution. Learn and apply ServiceNow best practices and platform standards. Collaborate with cross-functional teams including developers, testers, and project managers.

Want to learn more about what it's like to work at Kognitiv Inc? View our full profile.

Requirements

  • Fresh graduate with a degree in Information Technology, Computer Science, Engineering, or related field
  • Strong interest in ServiceNow, ITSM, and enterprise platforms
  • Basic understanding of IT concepts (ITIL knowledge is a plus but not required)
  • Willingness to learn configuration, workflows, and low-code/no-code development
  • Good analytical and problem-solving skills
  • Strong communication skills (written and verbal)
  • Willing to undergo ServiceNow training and certification
  • Exposure to ServiceNow through school projects, internships, or self-study (Nice to Have)
  • Basic knowledge of JavaScript, HTML, or CSS (Nice to Have)
  • Familiarity with ITIL concepts (Nice to Have)
  • ServiceNow Fundamentals or CSA (Certified System Administrator) training exposure (Nice to Have)

Benefits

  • Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable.
  • Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions.
  • Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users We're Never Alone Here
Zap Ownership Mentality at Every Level
Clock Protected Time for What Matters
Eye Radical Transparency in Action
Lightbulb Continuous Learning and Growth
Heart Authenticity is Expected
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Kognitiv Inc

Common questions candidates ask about this role and Kognitiv Inc's workplace

Kognitiv Inc., founded in 2016, is a fully remote consulting firm specializing in Workday solutions, with a focus on delivering exceptional results for our clients while creating an empowering environment for our team. We partner with organizations to implement, optimize, and support Workday across HCM, Payroll, Financials, and other key modules. Our approach is rooted in flexibility, collaboration, and innovation, giving clients access to highly skilled consultants who act as true partners in their success. At Kognitiv, we prioritize transparency and trust, both internally and with our clients, and we are proud of our reputation for delivering high-quality work with minimal disruption. Our team enjoys flexible schedules, professional development opportunities, and annual in-person gatherings, all while working remotely.

Please review the specific job listing or contact Kognitiv Inc's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Kognitiv Inc is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Work-Life Balance, Professional Development, Recognition & Compensation, Workplace Culture. For this role specifically, benefits include: Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable., Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions., Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO.. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as We're Never Alone Here and Ownership Mentality at Every Level and Protected Time for What Matters.

The company has committed to inclusive practices including: Authentic Collaboration Over Hierarchy and Genuine Support and Mentorship.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Kognitiv Inc currently has 12 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/kognitiv-inc/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Kognitiv Inc's recruiting team for specific details on this role's process.

Apply for Adaptive Consultant

Submit your application directly to the Kognitiv Inc team. Let them know why you'd be a great addition to their loved place to work.

Kognitiv Inc

Kognitiv Inc

Computer Software
Newton, MA
Most Loved Workplace® Certified Job
View Company Profile

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