Cybersecurity SOC Analyst
About the Role
At Kognitiv Inc in the Computer Software space, Empowering Teams, Delivering Workday Excellence, Changing Careers.
As a member of Fiserv’s Cybersecurity Incident Response Team (CSIRT), you will support investigation and response activities for cybersecurity events across the global enterprise environment. You will focus on the preliminary identification, triage, and analysis of potential cyber security incidents and review suspicious emails, analyze logs, investigate network traffic and endpoint activity, and escalate confirmed incidents to Tier 2 incident handlers. You will be required to work in a shift which includes work on holidays, nights, & weekends.
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Requirements
- 1-2 years experience in cybersecurity operations, incident response, security monitoring, IT operations, networking, or a related enterprise technology environment.
- Ability to support a 24x7x365 operating model, including day, evening, weekend, or holiday shifts as assigned.
- Foundational knowledge of network protocols, operating systems, enterprise architecture, and common log sources used in security investigations.
- Basic understanding of incident response processes, alert triage, threat indicators, and cyber security attack techniques.
- Ability to prioritize work, follow documented procedures, and make sound decisions in a fast-paced operational environment.
- Self-motivated, detail-oriented, and able to collaborate effectively as part of a cross-functional team in a fast-paced, high-impact operational environment.
- Strong critical thinking skills, strong puzzle-solving ability and an investigative mindset to analyze complex activity, connect related indicators, and identify potential security incidents.
- Bachelor’s degree in cyber security, information technology, computer science, or a related field preferred; equivalent practical experience may be considered.
- Industry certifications such as CompTIA Security+, CySA+, CEH, GCIH, or similar foundational cyber security certifications.
- Experience with scripting or programming languages to support automation, analysis, or incident response activities.
- Direct experience with security technologies such as SIEM/SOAR, EDR, IDS/IPS, email security, firewalls, proxy tools, or case management platforms is preferred.
Benefits
- Healthcare coverage is comprehensive, spanning medical, dental, and vision options alongside disability, life, and mental-health support resources.
- Wellness programming and access to an employee assistance program with counseling.
- Time-off support including paid holidays, sick time, and policies framed as well-being or recharge time.
- Parental leave and other leave types such as bereavement.
- Retirement benefits include a 401(k) plan with company matching and, for some legacy populations, access to a defined benefit pension plan.
- Equity-related programs such as an employee stock purchase plan are available for eligible employees.
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