A Company That Actually Listens
At Kyndryl, feedback is not just collected — it drives real change. As the world's largest IT infrastructure services provider, Kyndryl serves enterprise customers in more than 60 countries. But no matter how big the company grows, its commitment to its people stays personal.
Kyndryl has earned the Most Loved Workplace® Certified designation for 2023, 2025, and 2026. It has also been recognized as a Top 100 Most Loved Workplace® for multiple years running. These are not just badges — they reflect a workplace shaped by employee voices.
Feedback That Creates Real Change
Kyndryl runs an Annual Engagement Survey to measure how people feel about their work, their leaders, and the company's direction. The results are taken seriously at every level.
Employees — called Kyndryls — widely believe that positive change happens as a result of their feedback. The majority also agree that Kyndryl keeps improving its products, services, and ways of working. That kind of trust between a company and its people is rare. At Kyndryl, it is built intentionally.
The data speaks clearly. Kyndryl's employee love metrics show:
- 85% of Kyndryls say they love where they work
- 86% feel genuinely connected to their colleagues
- 84% trust their managers
- 78% would recommend Kyndryl as a place to work
The Kyndryl Way: A Culture Built to Evolve
In 2022, Kyndryl introduced The Kyndryl Way — six principles that define how Kyndryls show up every day. The culture is built to be restless, empathetic, and devoted in relationships with each other and with customers. And it is organized to be flat, fast, and focused so decisions happen closer to the people they affect.
This is not a static set of values on a poster. Kyndryl has invested deeply in bringing The Kyndryl Way to life. Nearly 6,000 people managers have been trained in Leadership Behaviors workshops. A brand-new Leadership Development program was launched with modern curriculum, tools, and resources. The result? 88% of Kyndryls say their manager's behavior is consistent with The Kyndryl Way.
Respect and Belonging at the Core
Empathy is not just a value at Kyndryl — it is built into how the company measures its own performance. The Kyndryl Empathy & Inclusion Index tracks workplace trust, respect, and belonging. It scores above the industry average and is approaching best-in-class status.
In practice, this means:
- 90% of Kyndryls feel treated with respect at work
- 87% feel they can be themselves at work
To support this, Kyndryl has built a range of inclusive programs. Kyndryl Inclusion Networks are employee-led resource groups open to all. Kyndryl Be Well supports physical, mental, social, and financial well-being. Industry Guilds, Culture Ambassador Networks, and Kyndryl Cares volunteer activities keep communities thriving year-round.
These efforts have earned Kyndryl recognition as a Most Loved Workplace® for Diversity, Inclusivity, Mental Health, Wellness, Women, LGBTQ+, Parents & Caregivers, Disabled Workers, African American employees, and Neurodiversity — all in 2025.
Growing Careers, Not Just Headcount
Kyndryl's commitment to people goes beyond the present moment. The company has also been recognized as a Most Loved Workplace® for Career Advancement and Most Loved Workplace® for Young Professionals in 2025. That reflects a deliberate investment in growth paths for everyone — from early-career talent to seasoned professionals.
Kyndryl's Guild program is a prime example. It promotes the global exchange of knowledge, technical ideas, and professional learning. Kyndryls from across the world share expertise, spark innovation, and grow their skills together.
CEO Martin Schroeter leads this culture from the front — traveling to Kyndryl locations globally, hosting quarterly sessions, and making it clear that people are the foundation of everything the company builds. His recognition as a Most Loved Workplace® CEO for 2025 reflects how that leadership resonates.
Join a Workplace That Keeps Getting Better
Kyndryl is proof that a company can be both large and deeply human. It listens, adapts, and grows — for its customers and for its people. If you want to be part of a team that values your voice and invests in your future, this is the place.
Apply for the Lead Experience Strategist role at Kyndryl and start building something that matters — or explore all open roles on the Kyndryl careers page.