Kyndryl office culture
KY
MLW Certified 2026

Kyndryl

Powering the world's mission-critical IT infrastructure with trust and purpose

Information Technology
Founded 2021
1 Vanderbilt Avenue, 15th Floor, New York, NY 10017, United States
80000+
Profile last updated: June 2026

Why Employees Love Working Here

Real metrics that matter to your career and happiness at Kyndryl

85%
Love of Workplace
Emotional connectedness
20% above avg
84%
Love of Manager
Leadership trust
24% above avg
86%
Love of Colleagues
Team connection
16% above avg
4.2
Overall Rating
Out of 5 stars
0.8 above avg
78%
Would Recommend
To a friend
16% above avg

About Kyndryl

Information TechnologyFounded 2021

Kyndryl (NYSE: KD) is a services business. We are the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. Kyndryl designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. We have a long track record of helping enterprises navigate major technological changes, aligning digital transformation with business goals. We run and transform the IT operations of many of the world’s largest banks, airlines, telcos, manufacturers and insurers with security, resiliency, regulatory compliance and optimization built-in. We do this while embracing new technologies and continually expanding our skills and capabilities, as we help advance the vital systems that power progress for our customers. We provide engineering talent, operating solutions and insights derived from our knowledge and data around IT systems. This enables us to deliver advisory, implementation and managed services in areas like cloud, mainframe, applications, data and artificial intelligence, digital workplace, security and resiliency, and network and edge services. We partner with a broad ecosystem, including a wide range of hyperscaler cloud providers, system integrators, independent software vendors and technology vendors from startups to market leaders. This enables us to serve our customers with contemporary technology capabilities that best fit their needs and open new avenues for growth.

27 Certifications & Awards

Certified Since 2023 · Featured across multiple industry recognitions

2023202420252026

Top 100 Most Loved Workplaces® 2024

Verified
2024

Top 100 Most Loved Workplaces® 2023

Verified
2023

Most Loved Workplace® Certified 2025

Verified
2025

Most Loved Workplace® Certified 2023

Verified
2023

Most Loved Workplace® Certified 2026

Verified
2026

Global Top 100 Most Loved Workplaces®

2025

Top Most Loved Workplaces® for LGBTQ+

Verified

Top Most Loved Workplaces® for Parents and Caregivers

Verified

Top Most Loved Workplaces® for Women

Verified

Top Most Loved Workplaces® for Volunteering

Verified

Top Most Loved Workplaces® for Diversity

Verified

Most Loved Workplace® for LGBTQ+ 2025

Verified
2025

Most Loved Workplace® for Diversity 2025

Verified
2025

Most Loved Workplace® for Inclusivity 2025

Verified
2025

Most Loved Workplace® for Young Professionals 2025

Verified
2025

Most Loved Workplace® for Women 2025

Verified
2025

Most Loved Workplace® for Career Advancement 2025

Verified
2025

Most Loved Workplace® for Volunteering 2025

Verified
2025

Most Loved Workplace® for Parents & Caregivers 2025

Verified
2025

Most Loved Workplace® for Wellness 2025

Verified
2025

Most Loved Workplace® for CEO 2025

Verified
2025

Most Loved Workplace® for Disabled Workers 2025

Verified
2025

Most Loved Workplace® for Mental Health 2025

Verified
2025

Most Loved Workplace® for African American 2025

Verified
2025

Top Most Loved Workplaces® for Young Professionals

Verified

Top Most Loved Workplaces® for Career Advancement

Verified

Most Loved Workplace® for Neurodiversity 2025

Verified
2025

Our Mission

Kyndryl is the world's largest IT infrastructure services provider, designing, building, managing, and modernizing the complex systems that power global enterprises. We are committed to being both a trusted partner to our customers and an employer of choice, putting people first in all business decisions while driving sustainable progress for our communities.

What Sets Us Apart

Mission-Critical Impact

Employees work on vital systems that power global progress, directly contributing to the infrastructure that enables banks, airlines, and essential services to operate securely and reliably.

Continuous Learning & Skill Expansion

Team members continuously expand their capabilities across cutting-edge technologies including cloud, AI, security, and mainframe systems, fostering professional growth in a rapidly evolving industry.

Global Partnership Ecosystem

Collaborate with leading hyperscalers, system integrators, and technology vendors worldwide, creating diverse opportunities to work with market-leading solutions and innovative startups.

SPARK Culture Insights
84/100

Why is Kyndryl a Most Loved Workplace®?

(Based on the 5-Pillar SPARK Assessment)

Employee engagement is essential to the transformation of our business — empowering Kyndryl to provide great service to customers. Kyndryl’s Annual Engagement Survey is one critical way we measure progress on our culture and becoming an employer of choice. Our employee engagement survey shows a large percentage of Kyndryl believe positive change will happen as a result of their feedback. The…

Our Culture

The lived experience at Kyndryl

Why Work Here

we design, build, manage and modernize the mission-critical information technology the world depends on every day. our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more. our employees and our partners are critical to us, and we prioritize business decisions that put people first. that’s why our mission is to be a technology services company that is both a partner to our customers and an employer of choice.

CEO Leadership

Kyndryl CEO Martin Schroeter actively inspires Kyndryls to adopt our culture - what we call The Kyndryl Way - that is restless in pursuit of learning and innovation, empathetic in how we show up for each other, and devoted to shared success with our customers and partners. From his quarterly sessions where he shares business updates and celebrates successes to his global travels to Kyndryl locations to meet and engage with our people, he leads the way at putting our distinct culture at the heart of the decisions Kyndryl makes and the behaviors, systems and symbols Kyndryl adopts, reinforces, and rewards. Based on his leadership, Kyndryl values have driven our transformation of everything from performance management systems to simplification of procurement processes. In his own words: "As a services business, Kyndryl puts people at the center of everything we do. It's a principle that underpins our culture and our long-term growth, guiding how we show up for our customers and for each other every single day."

Kyndryl Culture

In 2022, we introduced The Kyndryl Way — a set of six key principles that define our services-based culture: We want to be restless, empathetic and devoted in the way we engage with one another, our customers, partners and communities; and we want to organize ourselves to be flat, fast and focused to better serve our customers as a true services organization. The Kyndryl Way is about how Kyndryls work together and deliver value; it’s foundational to our business growth. Being at the heart of our customers’ progress, we innovate — and seek the best outcomes for our customers as they drive their digital transformations. Part of this innovation is due in part to our investment in collaboration tools as we spun out from our old company and sunset legacy tools. Our massive Guild program promotes the global exchange of industry knowledge, technical ideas, professional learning, and innovative techniques. They harness Kyndryls’ combined intelligence and diverse perspectives to fuel collaboration and professional growth. Another proof point of collaboration: our technology consulting, delivery, and alliances experts around the world collaborated to develop Kyndryl Bridge, an open integration platform that leverages Kyndryl’s data-driven insights and expertise to provide more visibility into customers’ complex technology environment. These unique insights enable Kyndryls to collaborate and innovate in service of customers to provide exceptional service.

Kyndryl Respect

Empathy is a core tenant of our culture. Our Empathy & Inclusion Index — an aggregate of workplace trust, respect, and belonging measurements — is above the industry average and approaching best in class. In our engagement survey, 90% of Kyndryls feel they are treated with respect at work and 87% feel they can be themselves at work . In three years as an independent company, we implemented offerings that Kyndryls tell us make them feel heard and valued, including: our Kyndryl Inclusion Networks (employee-led resource groups open to all Kyndryls and dedicated to creating spaces where they can find and provide support and advice), Kyndryl Be Well (our comprehensive well-being strategy brought to life through a range of programs, benefits and policies that support Kyndryls’ physical, mental, social and financial well-being), sponsorship of communities of interest like environmental groups, Industry Guilds, Culture Ambassador Networks and local Kyndryl Cares volunteer activities year-round.

Our Culture DNA

The core values that drive Kyndryl

RestlessEmpatheticPurposefulCollaborativeTrustworthyInnovativeInclusiveResilientMission-DrivenAccountable

Life at Kyndryl

Love Profile

The personality of our workplace

Purpose-Driven

Every team member knows their work directly impacts millions of people daily through the critical systems they maintain and modernize.

Innovation-Focused

Constant exposure to emerging technologies and digital transformation initiatives keeps the work dynamic and intellectually stimulating.

Trusted Expert

Work as the world's largest IT infrastructure services provider, earning the confidence of thousands of enterprise customers who depend on their expertise.

Life at Kyndryl
Life at Kyndryl

Most Loved Workplace® Pledge

Our commitment to building a loved place to work.

At Kyndryl, we believe that becoming a Most Loved Workplace® means living our values every single day—treating people with respect, investing in their growth, and building a culture where trust, collaboration, and purpose are not just aspirations, but the foundation of who we are. We pledge to continue empowering our employees to do their best work while making a meaningful difference in the world.

Our Commitments

People-First Decision Making

We commit to making business decisions that prioritize the well-being, development, and dignity of our employees. Every strategic choice is evaluated through the lens of impact on our people, ensuring that growth and success are shared across our organization.

Continuous Learning and Development

We invest in who our employees can become tomorrow, not just what they can do today. We provide comprehensive training, mentorship, and career development opportunities that empower every team member to grow, advance, and achieve their full potential.

Authentic Diversity and Inclusion

We celebrate and actively support diverse perspectives, backgrounds, and identities across our workforce. Through initiatives like BIPOC entrepreneurship programs, Pride celebrations, and neurodiversity acceptance, we create an environment where everyone feels valued and belongs.

Trust-Based Partnerships

We build lasting relationships with our customers and partners based on transparency, reliability, and integrity. Our commitment to trust extends to how we operate internally, fostering a collaborative culture where people feel safe, heard, and empowered.

Sustainable Progress for Communities

We are committed to being a positive force in the communities where we operate. Through responsible business practices and community engagement, we work to create sustainable progress that extends beyond our organization to benefit society as a whole.

Leadership

Martin Schroeter, Chairman and Chief Executive Officer, Kyndryl

CEO

Latest News & Stories

Latest News & Stories

Updates from the Kyndryl team

Open Positions

Join us in building the future

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Most Loved Workplace® Certified Career Page

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Frequently Asked Questions about Kyndryl

Common questions about working at Kyndryl, their culture, and benefits.

Kyndryl's mission is to be a services business that is both a trusted partner to customers and an employer of choice. We design, build, manage, and modernize the mission-critical IT infrastructure that enterprises worldwide depend on every day. Everything we do is built on a foundation of trust and a commitment to putting people first.

Kyndryl is the world's largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company is headquartered in New York City and employs a global workforce dedicated to delivering excellence in IT services.

Kyndryl serves critical sectors including financial services, stock markets, airlines, automotive, healthcare, government agencies, and many other industries. Our expertise in managing complex, mission-critical systems makes us an essential partner for organizations that cannot afford downtime or failure.

Kyndryl invests in people for their potential, not just their current skills. We look for candidates who demonstrate technical expertise, but also alignment with our values of collaboration, empathy, and shared success. We're committed to supporting your growth and helping you become the professional you aspire to be.

Kyndryl is deeply committed to environmental, social, and governance (ESG) initiatives. We focus on powering progress for our people and communities through support for BIPOC entrepreneurship, Pride celebration, sustainability efforts, neurodiversity acceptance, and building a workplace where all employees can thrive.

Love Signals

Evidence of Most Loved Workplace® activation

80

Well leveraged

Based on AI analysis of your digital footprint and employer brand assets.

Badge Display

Detected

Found Most Loved Workplace text mention on homepage

View Source
Impact:HIGH

Career Page

Detected

Certification mentioned on careers or jobs page

View Source
Impact:HIGH

Social Activity

Detected

Found social media post: #mostlovedworkplace #workplaceculture #leadership #kyndryl | Most Loved Workplaces® | 16 comments

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Impact:MEDIUM

Review Mentions

Detected

Found mention in employee reviews: Kyndryl named a Top 100 Most Loved Workplace® by the Wall Street Journal

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Impact:LOW

Press Mentions

Detected

Found press mention: Kyndryl named a Top 100 Most Loved Workplace® by the Wall Street Journal

View Source
Impact:MEDIUM

Backlinks

Not Found

No evidence found in recent analysis.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.