Kyndryl office culture
KY
MLW Certified 2026

Kyndryl

Powering the world's mission-critical IT infrastructure with trust and purpose

Information Technology
Founded 2021
1 Vanderbilt Avenue, 15th Floor, New York, NY 10017, United States
80000+
Profile last updated: August 2026

About Kyndryl

Information TechnologyFounded 2021

Kyndryl (NYSE: KD) is a services business. We are the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. Kyndryl designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. We have a long track record of helping enterprises navigate major technological changes, aligning digital transformation with business goals. We run and transform the IT operations of many of the world’s largest banks, airlines, telcos, manufacturers and insurers with security, resiliency, regulatory compliance and optimization built-in. We do this while embracing new technologies and continually expanding our skills and capabilities, as we help advance the vital systems that power progress for our customers. We provide engineering talent, operating solutions and insights derived from our knowledge and data around IT systems. This enables us to deliver advisory, implementation and managed services in areas like cloud, mainframe, applications, data and artificial intelligence, digital workplace, security and resiliency, and network and edge services. We partner with a broad ecosystem, including a wide range of hyperscaler cloud providers, system integrators, independent software vendors and technology vendors from startups to market leaders. This enables us to serve our customers with contemporary technology capabilities that best fit their needs and open new avenues for growth.

Quick Facts

  • IndustryInformation Technology
  • Founded2021
  • Headquarters1 Vanderbilt Avenue, 15th Floor, New York, NY 10017, United States
  • Certifications21

What Sets Us Apart

Mission-Critical Impact

Employees work on vital systems that power global progress, directly contributing to the infrastructure that enables banks, airlines, and essential services to operate securely and reliably.

Continuous Learning & Skill Expansion

Team members continuously expand their capabilities across cutting-edge technologies including cloud, AI, security, and mainframe systems, fostering professional growth in a rapidly evolving industry.

Global Partnership Ecosystem

Collaborate with leading hyperscalers, system integrators, and technology vendors worldwide, creating diverse opportunities to work with market-leading solutions and innovative startups.

Our Culture

The lived experience at Kyndryl

Why Work Here

we design, build, manage and modernize the mission-critical information technology the world depends on every day. our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more. our employees and our partners are critical to us, and we prioritize business decisions that put people first. that’s why our mission is to be a technology services company that is both a partner to our customers and an employer of choice.

CEO Leadership

Kyndryl CEO Martin Schroeter actively inspires Kyndryls to adopt our culture - what we call The Kyndryl Way - that is restless in pursuit of learning and innovation, empathetic in how we show up for each other, and devoted to shared success with our customers and partners. From his quarterly sessions where he shares business updates and celebrates successes to his global travels to Kyndryl locations to meet and engage with our people, he leads the way at putting our distinct culture at the heart of the decisions Kyndryl makes and the behaviors, systems and symbols Kyndryl adopts, reinforces, and rewards. Based on his leadership, Kyndryl values have driven our transformation of everything from performance management systems to simplification of procurement processes. In his own words: "As a services business, Kyndryl puts people at the center of everything we do. It's a principle that underpins our culture and our long-term growth, guiding how we show up for our customers and for each other every single day."

Kyndryl Culture

In 2022, we introduced The Kyndryl Way — a set of six key principles that define our services-based culture: We want to be restless, empathetic and devoted in the way we engage with one another, our customers, partners and communities; and we want to organize ourselves to be flat, fast and focused to better serve our customers as a true services organization. The Kyndryl Way is about how Kyndryls work together and deliver value; it’s foundational to our business growth. Being at the heart of our customers’ progress, we innovate — and seek the best outcomes for our customers as they drive their digital transformations. Part of this innovation is due in part to our investment in collaboration tools as we spun out from our old company and sunset legacy tools. Our massive Guild program promotes the global exchange of industry knowledge, technical ideas, professional learning, and innovative techniques. They harness Kyndryls’ combined intelligence and diverse perspectives to fuel collaboration and professional growth. Another proof point of collaboration: our technology consulting, delivery, and alliances experts around the world collaborated to develop Kyndryl Bridge, an open integration platform that leverages Kyndryl’s data-driven insights and expertise to provide more visibility into customers’ complex technology environment. These unique insights enable Kyndryls to collaborate and innovate in service of customers to provide exceptional service.

Kyndryl Respect

Empathy is a core tenant of our culture. Our Empathy & Inclusion Index — an aggregate of workplace trust, respect, and belonging measurements — is above the industry average and approaching best in class. In our engagement survey, 90% of Kyndryls feel they are treated with respect at work and 87% feel they can be themselves at work . In three years as an independent company, we implemented offerings that Kyndryls tell us make them feel heard and valued, including: our Kyndryl Inclusion Networks (employee-led resource groups open to all Kyndryls and dedicated to creating spaces where they can find and provide support and advice), Kyndryl Be Well (our comprehensive well-being strategy brought to life through a range of programs, benefits and policies that support Kyndryls’ physical, mental, social and financial well-being), sponsorship of communities of interest like environmental groups, Industry Guilds, Culture Ambassador Networks and local Kyndryl Cares volunteer activities year-round.

Our Culture DNA

The core values that drive Kyndryl

RestlessEmpatheticPurposefulCollaborativeTrustworthyInnovativeInclusiveResilientMission-DrivenAccountable

Frequently Asked Questions about Kyndryl

Common questions about working at Kyndryl, their culture, and benefits.

Kyndryl's employer brand profile is available on the Most Loved Workplace® directory. Companies are evaluated through the Best Practice Institute's SPARK methodology, measuring employee sentiment across collaboration, values alignment, and respect.

Kyndryl is featured on the Most Loved Workplace® directory. The Best Practice Institute's SPARK methodology evaluates workplaces across systemic collaboration, positive vision, alignment of values, respect, and killer achievement.

Employee sentiment and workplace culture information for Kyndryl is available on their Most Loved Workplace® profile, where companies are evaluated using the Best Practice Institute's SPARK methodology.

Kyndryl's mission is to be a services business that is both a trusted partner to customers and an employer of choice. We design, build, manage, and modernize the mission-critical IT infrastructure that enterprises worldwide depend on every day. Everything we do is built on a foundation of trust and a commitment to putting people first.

Kyndryl is the world's largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company is headquartered in New York City and employs a global workforce dedicated to delivering excellence in IT services.

Kyndryl serves critical sectors including financial services, stock markets, airlines, automotive, healthcare, government agencies, and many other industries. Our expertise in managing complex, mission-critical systems makes us an essential partner for organizations that cannot afford downtime or failure.

Kyndryl invests in people for their potential, not just their current skills. We look for candidates who demonstrate technical expertise, but also alignment with our values of collaboration, empathy, and shared success. We're committed to supporting your growth and helping you become the professional you aspire to be.

Kyndryl is deeply committed to environmental, social, and governance (ESG) initiatives. We focus on powering progress for our people and communities through support for BIPOC entrepreneurship, Pride celebration, sustainability efforts, neurodiversity acceptance, and building a workplace where all employees can thrive.

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This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.