Most Loved Workplace Logo
Most Loved Workplace®Powered by Best Practice Institute
View all jobs at LivePerson
MLW LogoMost Loved Workplace® Certified Job

Senior Site Reliability Engineer

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Sofia, Bulgaria
Cloud

About the Role

At LivePerson, a Most Loved Workplace® certified employer in the SaaS space, Conversational AI that feels human, trusted, and loves your customers.

<p>LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.</p>

<p>You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believes decisions powered by data are the norm. You care about the wellbeing of others and yourself.</p>

<p><strong>Overview:</strong></p>

<p>LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital experiences at scale. As the market leader in real-time intelligent customer engagement, we are a B2B SaaS company with 20 years of experience and the heart of a startup. We work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.</p>

<p>The Cloud SRE team at LivePerson is looking for a <strong>Senior Site Reliability Engineer (SRE)</strong> to help design, build, and operate highly reliable, scalable, and secure cloud infrastructure and services.</p>

<p>The ideal candidate is an experienced engineer who takes ownership, thrives on solving complex technical problems, and is passionate about automation, reliability, and operational excellence. You will work closely with engineering, platform, security, and produc

Want to learn more about what it's like to work at LivePerson? View our full profile.

Prefer to apply on the company's career site?

View Original Posting
MLW Logo

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users People-First Innovation
Lightbulb Fearless Experimentation
Target Outcome-Driven Execution
Heart Authentic Belonging
Zap Relentless Learning
Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at LivePerson

Common questions candidates ask about this role and LivePerson's workplace

LivePerson helps brands create Curiously Human™ digital experiences. We want to give every person a trusted and loving conversational AI that would help them fulfill their most important intentions around things like their health, finances and relationships with trusted brands.Today, over 18,000 customers use our Conversational Cloud and AI to understand, help, and connect millions of consumers. LivePerson is publicly traded (NASDAQ: LPSN) and was named the #1 Innovative AI company.

Please review the specific job listing or contact LivePerson's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

LivePerson is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Retirement & Financial Planning, Work-Life Balance, Family & Wellness, Professional Development, Belonging & Community. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as People-First Innovation and Fearless Experimentation and Outcome-Driven Execution.

The company has committed to inclusive practices including: Celebrate Authentic Connection and Invest in Growth and Development.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2021.

LivePerson currently has 18 open positions. They are hiring across departments like CISO, Cloud, Conversational Cloud. You can view all current openings at certcheck.mostlovedworkplace.com/companies/liveperson/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact LivePerson's recruiting team for specific details on this role's process.

Apply for Senior Site Reliability Engineer

Submit your application directly to the LivePerson team. Let them know why you'd be a great addition to their loved place to work.

LivePerson

LivePerson

SaaS
125 West 25th St. 5th floor NY NY 10001
Most Loved Workplace® Certified Job
View Company Profile

Other Open Positions

AppSec Engineer I
Bulgaria- Remote
Mgr. SRE
Bulgaria
NOC Supervisor
Sofia - Office
Principal Engineer, AI Architect
New York, New York
Principal Site Reliability Engineer
Sofia, Bulgaria
View all jobs
Most Loved Workplace® Logo
Powered by Most Loved Workplace®

The global standard for company culture certification and employer of choice visibility.

Learn more about Most Loved Workplace®