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Senior Business Systems Engineer - Integrations & AI

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Toronto, Canada
Corporate Engineering & IT

About the Role

At Lyft, a Most Loved Workplace® certified employer in the Transportation space, Connecting cities, one ride at a time, for a more equitable future..

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p>

<p>Lyft is building the next generation of intelligent agents powered by AI. We're seeking a Senior AI Agentic Engineer to lead this transformation across the enterprise. This is a strategic role for someone who can bridge the gap between AI technology and business value, designing and deploying AI-powered workflows that deliver measurable outcomes. You'll work across IT, people operations, marketing, sales, finance, legal, and procurement to architect AI-first solutions that solve complex business problems.</p>

<h2>Responsibilities:</h2>

<ul>

<li>Architect and implement AI agents and intelligent workflows that transforms complex, multi-step business processes and deliver quantifiable business outcomes</li>

<li>Partner with business leaders and stakeholders across multiple departments to identify high-impact AI opportunities that align with organizational objectives</li>

<li>Elicit requirements from diverse stakeholders and translate complex business problems into technical solutions</li>

<li>Build compelling business cases that clearly articulate ROI, implementation costs, benefits, timelines, and strategic alignment</li>

<li>Evaluate, recommend, and implement AI solutions that best fit organizational needs and use cases</li>

<li>Design solutions with an AI-first approach, ensuring optimal value delivery and user experience</li>

<li>Monitor and measure the performance of AI workflows, using data-driven insights to demonstrate value and drive continuous improvement</li>

<li>Design and deliver training programs, workshops, office hours, and enablement materials that help teams understand and adopt agentic solution</li>

<li>Create frameworks, bes

Want to learn more about what it's like to work at Lyft? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

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Frequently Asked Questions About Working at Lyft

Common questions candidates ask about this role and Lyft's workplace

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Please review the specific job listing or contact Lyft's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Lyft is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Financial & Retirement, Professional Development, Community & Belonging. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Belonging Over Everything and Challenge Convention and Community-Centric Connection.

The company has committed to inclusive practices including: Champion Belonging and Inclusion and Invest in People's Growth.

Lyft has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Lyft currently has 192 open positions. They are hiring across departments like Media & Lyft Business, Corporate Engineering & IT, LUS Supply Chain. You can view all current openings at certcheck.mostlovedworkplace.com/companies/lyft/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Lyft's recruiting team for specific details on this role's process.

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