Lyft Business Customer Success Associate

New York, NY
Lyft Ads

About the Role

At Lyft in the Transportation space, Connecting cities, one ride at a time, for a more equitable future..

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p>

<p> Lyft Business is pioneering a transformative shift in how companies and brands leverage the Lyft platform, redefining operational approaches. We are dedicated to addressing substantial challenges, meeting the diverse needs of our clients and their stakeholders, from employees, customers, and students to patients, in innovative ways. Our unwavering commitment is to consistently deliver exceptional customer service, setting the bar for excellence in all interactions.</p>

<p>Within our dynamic and rewarding environment, we seek team members who are customer-focused and passionate about problem-solving, dedicated to elevating the customer experience. As a Customer Success Associate at Lyft Business, you play a pivotal role in enlightening our clients about the capabilities of Lyft Business. Your responsibilities encompass being the implementation lead, administrative authority, and product specialist, collaborating closely with our sales team. This collaboration is geared towards expanding the use of Lyft Business’ products for varied transportation requirements, including corporate travel, workplace commuting, events, recruiting, and beyond.</p>

<p>As the primary custodian of our ride programs, you ensure that our customers achieve success through their use of Lyft for transportation needs. Our platform, trusted by numerous organizations throughout the US and Canada, is an enterprise-grade solution. We are in search of self-motivated, organized problem-solvers who are eager to immerse themselves in becoming the definitive experts, steering the launch and maintenance of our robust transportation programs.<br>Join us in shaping the future of transportation solutions while providing unparalleled support and innovation to our diverse array

Want to learn more about what it's like to work at Lyft? View our full profile.

What It's Like to Work at Lyft

What It's Like to Work Here

handshake Belonging Over Everything
lightbulb Challenge Convention
users Community-Centric Connection
leaf Mission-Driven Sustainability
trending-up Growth Mindset Culture

Frequently Asked Questions About Working at Lyft

Common questions candidates ask about this role and Lyft's workplace

Request a ride whenever you need one. Drivers earn on their own terms. Download the app to get started.

Please review the specific job listing or contact Lyft's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Lyft is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Financial & Retirement, Professional Development, Community & Belonging. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Belonging Over Everything and Challenge Convention and Community-Centric Connection.

The company has committed to inclusive practices including: Champion Belonging and Inclusion and Invest in People's Growth.

Lyft has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Lyft currently has 166 open positions. They are hiring across departments like Accounting, Tax, & Governance, LUS Supply Chain, Core Support Ops. You can view all current openings at certcheck.mostlovedworkplace.com/companies/lyft/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Lyft's recruiting team for specific details on this role's process.

Apply for Lyft Business Customer Success Associate

Submit your application directly to the Lyft team. Let them know why you'd be a strong addition to their team.

Most Loved Workplace® Logo
Powered by Most Loved Workplace®

The global standard for company culture certification and employer of choice visibility.

Learn more about Most Loved Workplace®