Senior Product Manager, Rider ML/AI

San Francisco, CA
Rider App

About the Role

At Lyft in the Transportation space, Connecting cities, one ride at a time, for a more equitable future..

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p>

<p>The Rider Recommendations team is an Applied AI and Machine Learning team tasked with personalizing all realtime decisions happening inside the Rider Apps, including search, ride modes, content selection and ranking, message generation and others. Since last year, this team has been one of the major contributors to financial outcomes at Lyft and, working closely with the Rider App team, they are in the process of evolving the Rider application to make more room for personalization and realtime decision making. The team operates as the orchestration layer behind everything that the rider sees, being the final decision maker on what to show.</p>

<p>You will work closely with machine learning, AI engineers and data scientists to define the right objectives for the team’s models, interfacing with the rest of Lyft to understand the Rider App’s stakeholder teams needs and Lyft’s overall goals. In order to do this, you will have to identify the outcomes worth pursuing and translate them into a single objective to be used end to end by the applications. You’ll have to consider short term and long term tradeoffs, other than objectives of partner teams.</p>

<h2>Responsibilities:</h2>

<ul>

<li>Define, own and be responsible for the roadmap of applied ML and AI products in every screen of the Rider Application, through the Rider conversion funnel</li>

<li>Define, track and periodically report on metrics and KPIs of the team, being directly responsible for financial outcomes that the team drives</li>

<li>Define the objective function to be maximized / minimized throughout the rider app, taking into account short term, long term and stakeholder teams’ objectives (Loyalty, Partnership, Ads, Business, AV, Safety, Lux

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Frequently Asked Questions About Working at Lyft

Common questions candidates ask about this role and Lyft's workplace

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Please review the specific job listing or contact Lyft's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Lyft is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Financial & Retirement, Professional Development, Community & Belonging. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Belonging Over Everything and Challenge Convention and Community-Centric Connection.

The company has committed to inclusive practices including: Champion Belonging and Inclusion and Invest in People's Growth.

Lyft has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Lyft currently has 166 open positions. They are hiring across departments like Accounting, Tax, & Governance, LUS Supply Chain, Core Support Ops. You can view all current openings at certcheck.mostlovedworkplace.com/companies/lyft/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Lyft's recruiting team for specific details on this role's process.

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