Most Loved Workplace® Certified Job

Director, Trust & Safety

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

New York, NY; San Francisco, CA

Executive

About the Role

At Lyft, a Most Loved Workplace® certified employer in the Transportation space, Connecting cities, one ride at a time, for a more equitable future..

<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Safety is fundamental to the Lyft experience and to the trust riders, drivers, and our broader communities place in our platform. Lyft’s Safety and Customer Care team works through product, technology, data, policy, and operations to prevent harm before it happens, respond compassionately when it does, and continuously learn from every incident in efforts to make Lyft the safest way to get around.&nbsp;</p>

<p>We are looking for an experienced safety leader with deep <strong>Trust &amp; Safety </strong>experience&nbsp; to help turn Lyft’s Trust &amp; Safety strategy into impact at scale, with the final shape of this role informed by the strengths of the leader we bring on. This is a highly visible leadership role within Lyft’s Safety &amp; Customer Care organization. You will report to the Senior Director and General Manager of Trust &amp; Safety and sit on the Trust &amp; Safety leadership team. You will additionally partner deeply with Product, Engineering, Data Science, Research &amp; Design, Legal, Compliance, Risk, Communications, Finance, and other teams across Lyft.</p>

<p>The ideal candidate is an exceptional operator and people leader with Trust &amp; Safety expertise, strong strategic judgment, and a track record of leading complex, high-stakes Trust &amp; Safety organizations at scale. You can move fluidly between setting strategy with senior executives, developing leaders, overseeing large global operations and budgets, and diving into an emerging safety issue when the situation demands it.</p>

<h2><strong>Responsibilities</strong></h2>

<h3><strong>Lead Global Safety Compliance &amp; Risk</strong></h3>

<ul>

<li>Oversee Lyft’s global saf

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What It's Like to Work Here

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Frequently Asked Questions About Working at Lyft

Common questions candidates ask about this role and Lyft's workplace

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Please review the specific job listing or contact Lyft's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Lyft is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Financial & Retirement, Professional Development, Community & Belonging. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Belonging Over Everything and Challenge Convention and Community-Centric Connection.

The company has committed to inclusive practices including: Champion Belonging and Inclusion and Invest in People's Growth.

Lyft has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Lyft currently has 192 open positions. They are hiring across departments like Media & Lyft Business, Corporate Engineering & IT, LUS Supply Chain. You can view all current openings at certcheck.mostlovedworkplace.com/companies/lyft/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Lyft's recruiting team for specific details on this role's process.