Most Loved Workplace® Certified Job

Repair Operations Lead

Assessed by Most Loved Workplace®

92% of candidates apply because they are a Most Loved Workplace®

Nashville, TN

AV & Fleet Operations

About the Role

At Lyft, a Most Loved Workplace® certified employer in the Transportation space, Connecting cities, one ride at a time, for a more equitable future..

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.&nbsp;

Flexdrive builds the operational backbone for the future of mobility. As a leader in fleet management and a Lyft subsidiary, we're extending our expertise into autonomous vehicle (AV) infrastructure — managing the physical operations that keep AV fleets safe, available, and performing at scale. Our Nashville depot is the first proof point in a multi-market expansion, and we're building the team to sustain and scale it.

Reporting to the Operations Manager, AV Deployment, Flexdrive is seeking an exceptional Repair Operations Lead to help run the day-to-day service operations supporting our AV fleet. You'll work alongside a second Repair Operations Lead as a partnered pair, sharing coverage and accountability for the floor. This is a people-first leadership role. You will lead and mentor our repair coordinators, hold both the coordinator team and our on-site technicians (a 3rd party partner) accountable to quality and turnaround expectations, and keep the partnership running smoothly so the fleet stays available.

We're looking for a strong people leader rather than a deep technical expert. Service advisor or service drive experience is helpful because you'll be fluent in the workflow, but what matters most is your ability to develop a team, set clear expectations, and hold the line on them without losing the room. You should be comfortable managing an external partner relationship day to day, balancing a collaborative working rapport with firm accountability. You bring a teamwork mentality, genuinely care about employee relations and the culture you're buildi

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What It's Like to Work Here

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Frequently Asked Questions About Working at Lyft

Common questions candidates ask about this role and Lyft's workplace

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Please review the specific job listing or contact Lyft's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Lyft is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Work-Life Balance, Financial & Retirement, Professional Development, Community & Belonging. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Belonging Over Everything and Challenge Convention and Community-Centric Connection.

The company has committed to inclusive practices including: Champion Belonging and Inclusion and Invest in People's Growth.

Lyft has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Lyft currently has 192 open positions. They are hiring across departments like Media & Lyft Business, Corporate Engineering & IT, LUS Supply Chain. You can view all current openings at certcheck.mostlovedworkplace.com/companies/lyft/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Lyft's recruiting team for specific details on this role's process.