What Does It Actually Take to Be a Most Loved Workplace®?
Most companies talk about culture. Mission Pet Health measures it. As a certified Most Loved Workplace® for 2025 — and a member of the Top 100 Most Loved Workplaces® — Mission Pet Health has earned recognition that goes far beyond a trophy on a shelf.
Their overall Five Pillar score is 4.69 out of 5. Every single pillar hit that same mark. That kind of consistency doesn't happen by accident. It happens when values are lived every day — from the front desk to the Home Office.
Let's break down what each pillar means and how Mission Pet Health brings it to life.
The Five Pillars — And How Mission Pet Health Scores on Each
1. Systemic Collaboration
Collaboration here isn't just a word in a slide deck. It's built into how the company grows. Mission Pet Health operates a network of 850+ hospitals, specialty centers, and resorts across 42 states. That scale only works when teams genuinely pull together.
The "Grow" in their WAG values (Work Together. Amaze. Grow.) speaks directly to this. Team members are empowered to own their roles and their careers — while being backed by a company that grows alongside them.
2. Positive Vision for the Future
Mission Pet Health doesn't just have a mission statement. They have a movement. The WAG values run through everything — how decisions get made, how people are recognized, and how the company plans its next chapter.
The vision is clear: empower the people on the front lines of animal care to do their best work. That clarity gives every team member something real to rally behind.
3. Alignment of Values
One of the rarest things in any organization is a leader whose actions match their words. At Mission Pet Health, CEO Dr. Jay Price — the only General Practice Veterinarian leading a company of this kind in the nation — models WAG values personally. He lifts others up, welcomes challenge, and makes sure everyone has a seat at the table.
This kind of leadership sets the tone from the top down. When values come from lived experience, not just a handbook, people feel it.
4. Respect
At Mission Pet Health, respect isn't limited to your direct team. Any team member can reach out to senior leadership with ideas, concerns, or feedback. The Senior Leadership Team is genuinely accessible — not just in policy, but in practice.
The focus isn't on who gets credit. It's on what gets done — together. That mindset creates a workplace where people feel heard and valued at every level.
5. Killer Outcomes
"Work Together" is their first core value — and it shows in results. Cross-functional teams collaborate to care for pets, launch new hospitals, and build capabilities that support field teams. There's a real culture of getting things done, grounded in mutual respect for each person's expertise.
Beyond the Pillars: A Culture That Earns Its Badges
Mission Pet Health's Most Loved Workplace® certifications span a wide range of communities — Women, LGBTQ+, Young Professionals, Neurodiversity, Mental Health, Career Advancement, Wellness, Diversity, Inclusivity, Disabled Workers, African American workers, Parents & Caregivers, and Volunteering. These aren't marketing labels. They reflect real, verified commitments to every person who walks through the door.
The company also earns high marks on key workplace love metrics — with strong colleague connection, manager trust, and a high rate of team members who would recommend working there.
Want to learn more about what drives these scores? Read our deeper dive into what the Five Pillars of a Most Loved Workplace® really mean at Mission Pet Health.
Ready to Be Part of Something That Scores a Perfect 5?
Mission Pet Health is actively hiring. If you're passionate about animals, thrive in a collaborative environment, and want to grow with a company that truly walks the talk, this is your moment.
Apply for the Experienced Veterinary Receptionist role and see what it feels like to work somewhere that earns every pillar — every year.