Key Takeaways
- Mission Pet Health is a Most Loved Workplace® certified employer four years running, validated by Best Practice Institute research.
- An impressive 96% of team members feel genuinely connected to their colleagues — one of the strongest peer-connection scores in the veterinary industry.
- The culture runs on three real, lived values: Work Together. Amaze. Grow. — known internally as WAG.
- Mission Pet Health is ranked #1 in Healthcare on the America's Top 100 Most Loved Workplaces® list.
What Is the Culture Really Like at Mission Pet Health?
The culture at Mission Pet Health is veterinarian-led, team-first, and deeply mission-driven. It is built on three core values — Work Together, Amaze, and Grow — that teammates call WAG. These aren't words on a poster. They shape how decisions get made, how people support each other, and how the company grows. The culture DNA that teammates consistently describe includes being compassionate, collaborative, empowering, and authentic — and that shows up in the data.
According to Best Practice Institute research, Mission Pet Health earned its Most Loved Workplace® certification four consecutive years — a signal that the culture isn't a one-year marketing push. It's a sustained commitment. The company also holds the #1 Healthcare ranking on the America's Top 100 Most Loved Workplaces® list, and has appeared on the Top Most Loved Workplaces® for Young Professionals 2026 list, scoring 78 out of 100 against a peer chain average of just 45 — a remarkable 33-point gap.
What Do People Actually Think About Working at Mission Pet Health?
The numbers tell a compelling story. An outstanding 94% of team members say they love where they work, and an equally impressive 94% trust their managers. Perhaps most striking: a remarkable 96% feel genuinely connected to their colleagues — a figure that reflects something rare in any industry, let alone one as high-pressure as veterinary care.
The company's overall employee love rating sits at an exceptional 4.67 out of 5, with every single pillar of its five-pillar culture assessment — from Systemic Collaboration to Killer Outcomes — scoring an outstanding 4.69 out of 5. That kind of consistency across every dimension of culture is extraordinary.
For a deeper look at the lived experience inside Mission Pet Health, read our full article on what it's like to work at Mission Pet Health.
What Makes the WAG Values Different From Typical Company Values?
Most company values are forgettable. WAG is different because every element is operational — not aspirational.
- Work Together means cross-functional teams collaborate on everything from pet care to hospital launches. There's a high "get stuff done" culture, and credit belongs to the team, not any individual.
- Amaze means the bar is genuinely high — for patient experiences, for client hospitality, and for how teammates treat each other.
- Grow means the company is scaling — with 850+ hospitals across 42 states — and it brings its people along for the ride through continuing education, leadership training, and career advancement across 400+ locations.
Mission Pet Health has been on the Inc. 5000 List for seven consecutive years, a feat that reflects a company growing at pace while keeping culture intact.
How Does Leadership Shape the Culture at Mission Pet Health?
One of the most authentic things about Mission Pet Health's culture is who leads it. CEO Dr. Jay Price is the only general practice veterinarian leading a company of this scale in the nation. He didn't come from business — he came from the clinic floor. That matters deeply to how the company operates.
Leadership at Mission is built on genuine accessibility. The Senior Leadership Team is reachable by virtually anyone in the company. The culture actively rewards how things get done alongside what gets delivered — reducing politics and amplifying genuine contribution. Every person is empowered to reach out with ideas, concerns, or feedback — regardless of their level.
Mission Pet Health also holds a verified Most Loved Workplace® for CEO 2025 badge — one of the most meaningful signals of leadership-culture alignment in the industry.
What Specialty Culture Badges Has Mission Pet Health Earned?
Mission Pet Health's culture isn't just broadly loved — it's specifically celebrated across diverse groups. In 2025, the company earned verified Most Loved Workplace® badges for:
- Women
- LGBTQ+
- Young Professionals
- Parents & Caregivers
- Neurodiversity
- Disabled Workers
- African American team members
- Mental Health
- Wellness
- Career Advancement
- Volunteering
This breadth of recognition — verified by Best Practice Institute — signals a culture that isn't built for one type of person. It's built for everyone. For more on how inclusion and belonging are lived at Mission Pet Health, read our article on inclusion, diversity, and belonging.
Is Mission Pet Health the Right Culture for You?
If you love animals, thrive in collaborative environments, and want to grow your career inside a veterinarian-led organization that genuinely cares — Mission Pet Health is a remarkable place to build a career. The WAG values are real. The leadership is accessible. And the community of teammates is one of the most connected in the industry.
Ready to become part of it? Apply for the Veterinary Receptionist role at Mission Pet Health or explore all open positions today.
Sources
- Best Practice Institute — Most Loved Workplace® Research
- Best Practice Institute Archive — Mission Pet Health Certification
- Best Practice Institute — What Young Professionals Actually Look for in an Employer
- Mission Pet Health Careers — Inc. 5000 Recognition
- Mission Pet Health — WAG Culture Framework & Rankings
- Most Loved Workplace® CertCheck — Veterinary Receptionist Listing