Denials & AR Recovery Specialist
About the Role
At Mochi Health in the Hospital & Health Care space, Personalized obesity medicine through expert telehealth care.
<div class="content-intro"><p>Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.</p>
<p>We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.</p>
<p>Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.</p>
<p>Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.</p></div><p><strong>About the role</strong></p>
<p>We are a fast-growing telehealth company building out a dedicated insurance team to keep pace with rapid patient growth. Today our billing and coding is handled in-house with a strong front-end review process. As claim volume scales, we need a dedicated owner for the back end of the revenue cycle: the claims that come back denied, rejected, underpaid, or stuck with the payer.</p>
<p>The Denials &amp; AR Recovery Specialist owns the recovery of insurance revenue that does not get paid cleanly on the first pass. You will work denied and underpaid claims to resolution, file appeals within payer deadlines, follow up on aging a
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