Operations Associate, Insurance & Clinical Operations

San Francisco, CA

Operations

About the Role

At Mochi Health in the Hospital & Health Care space, Personalized obesity medicine through expert telehealth care.

<div class="content-intro"><p>Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.</p>

<p>We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.</p>

<p>Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.</p>

<p>Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.</p></div><h2><strong>About The Role</strong></h2>

<p>Mochi Health is a direct-to-patient telehealth company specializing in obesity medicine and expanding into primary care. With over 200,000 active patients, 500+ providers across 50 states, and a proprietary AI-enabled EMR, Mochi is building the infrastructure for a new model of virtual care delivery.<br><br>Today we operate primarily on a cash-pay subscription model. Our Insurance &amp; Payer Operations function is one of Mochi Health's most important strategic bets: building the clinical, operational, and technical infrastructure to accept insurance and unlock a new revenue stream, and it's the engine behind our

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What It's Like to Work at Mochi Health

What It's Like to Work Here

heart Patient Impact That Matters

users True Collaboration Across Functions

lightbulb Curiosity-Driven Problem Solving

zap Velocity and Grit

ear Listen First, Always

Frequently Asked Questions About Working at Mochi Health

Common questions candidates ask about this role and Mochi Health's workplace

Mochi Health is a pioneer in obesity medicine, delivering personalized, clinically-backed care through a best-in-class telehealth platform. We empower patients with one-on-one virtual support, access to board-certified providers, dietitians, & proven pharmaceutical treatments—all tailored to the unique needs of each individual. With over 100 million people struggling with obesity and 15 million already using GLP-1 medications, the demand for expert, accessible care has never been greater. We believe our impact starts with our team. We’re building a mission-driven community of innovators, caregivers, & problem-solvers dedicated to transforming the way obesity is treated.

Please review the specific job listing or contact Mochi Health's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Mochi Health is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Healthcare Benefits, Retirement & Financial, Compensation & Rewards, Work Environment, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Patient Impact That Matters and True Collaboration Across Functions and Curiosity-Driven Problem Solving.

The company has committed to inclusive practices including: Patient-Centered Care Excellence and Clinical Integrity and Innovation.

Mochi Health has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Mochi Health currently has 14 open positions. They are hiring across departments like Operations, Design, Marketing. You can view all current openings at certcheck.mostlovedworkplace.com/companies/mochi-health/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Mochi Health's recruiting team for specific details on this role's process.