MLW LogoMost Loved Workplace® Certified Job

Vendor Relations, Manager

MLW LogoMost Loved Workplace® Certified Job
92% of candidates apply because they are a Most Loved Workplace®
Charlotte, North Carolina, United States
Operations and Customer Care

About the Role

At PartsSource, a Most Loved Workplace® certified employer in the Hospital & Health Care space, Ensuring Healthcare is Always On Through Mission-Critical Equipment Management.

<div class="content-intro"><p>PartsSource is the<strong> leading technology and software platform for managing mission-critical healthcare equipment</strong>. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.</p>

<p><br>PartsSource team members are deeply committed to our mission of <strong>Ensuring Healthcare is Always On®</strong>, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.</p></div><p><strong><span data-contrast="auto">About the Job Opportunity</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<p><span data-contrast="auto"><span class="TextRun SCXW130562785 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW130562785 BCX8">The Manager, Vendor </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW130562785 BCX8">Relations</span><span class="NormalTextRun SCXW130562785 BCX8"> </span><span class="NormalTextRun SCXW130562785 BCX8">is responsible for</span><span class="NormalTextRun SCXW130562785 BCX8"> overseeing all aspects of the organization’s interactions with external vendors and suppliers, with the </span><span class="NormalTextRun SCXW130562785 BCX8">objective</span><span class="NormalTextRun SCXW130562785 BCX8"> of creating mutually beneficial relationships that drive performance, quality, and value. Service is personal — our vendor network </span><span class="NormalTextRun SCXW130562785 BCX8">represents</span><span class="NormalTextRun SCXW130562785 BCX8"> our technicians, engineers, and fellow team members in the field. This role requires a strategic, high-touch approach combined with </span><span class="NormalTextRun SCXW130562785 BCX8">strong performance</span><span class="NormalTextRun SCXW130562785 BCX8"> oversight </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW130562785 BCX8">of</span><span class="NormalTextRun SCXW130562785 BCX8"> our vendor partners.</span></span><span class="EOP Selected SCXW130562785 BCX8" data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":80}"> </span></span></p>

<p><strong><span data-contrast="auto">What You’ll Do</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<p><span data-contrast="auto">Strategy:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="auto">Innovate and identify service solutions in both established and new markets.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Support cost-saving initiatives and value creation opportunities through vendor partnerships.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Collaborate with internal stakeholders to understand business needs and identify vendor solutions that meet those requirements / customer expectations.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Ensure vendors align with the organization’s values, ethics, and sustainability goals.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto">Relations:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Develop trusting, lasting, and mutually beneficial relationships with vendor of all sizes.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="34" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Act as the primary point of contact for vendor communication, performance management, and continuous improvement.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto">Vendor Sourcing and Selection:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="auto">Lead the vendor selection process, including RFQs (Request for Quotes), RFPs (Request for Proposals), and evaluation of vendor bids, building out a readily available, industry leading vendor network.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Collaborate with sales and operations to create optimal vendor solutions and actively manage them through the contract lifecycle.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Ensure a competitive and fair selection process that balances cost, quality, and capability.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Continuously expand, adjust, and evolve our vendor network.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto">Service Operations:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Support vendor onboarding and offboarding activities in alignment with standard operating procedures. </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Collaborate with Service Operations to create and actively manage service delivery plans for each customer account.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto">Risk Management:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Assess and mitigate risks related to vendor activities, including compliance, financial stability, and operational reliability.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Maintain up-to-date records of vendor certifications, insurance, and regulatory compliance.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto">Performance Management:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="auto">Maintain accurate records of vendor activities, performance metrics, and financial transactions.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Provide regular reports to senior management on vendor performance, cost analysis, and relationship health (as requested).</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Create a system that both holds vendors accountable for performance as well as recognizes them for strong performance / collaboration.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto">Contract Management:</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Develop, review, and manage vendor contracts to ensure clarity, enforceability, and adherence to agreed terms.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Oversee contract renewals and amendments in alignment with organizational goals.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><strong><span data-contrast="auto">What You’ll Bring</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"abd2380b-1a02-4597-9b07-5e04ea37e4b9|174","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Experience managing both customer and supplier relationships, including the development of operational strategies (OEM or ISO) preferred. </span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"abd2380b-1a02-4597-9b07-5e04ea37e4b9|175","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"22",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Strong negotiation and conflict resolution skills.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Excellent analytical and organizational skills with attention to detail.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Knowledge of contract law, compliance requirements, and vendor performance evaluation.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Exceptional communication and interpersonal skills. </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Ability to successfully navigate challenging and sometimes emotionally driven customer situations. </span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Ability to use a programmatic approach to define a problem, evaluate the facts, and draw valid conclusions with actionable and effective solutions. </span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Ability to see the big picture while having a clear grasp on the day to day, make improvements, and focus on the growth of the department and organization.</span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Must be proficient in Microsoft Office Suite, including but not limited to PowerPoint, Word, Excel, OneNote and Outlook.</span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Must have strong customer service, organizational, and time management skills with the ability to prioritize. </span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Must be adaptable to change, able to multi-task, and can function well individually or in a team environment.</span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Must be creative and highly motivated. </span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Ability to work independently on projects, while being a valuable member of the overall team. </span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Must be able to </span><span data-ccp-charstyle="normaltextrun">lead</span><span data-ccp-charstyle="normaltextrun"> meetings involving multiple departments and be comfortable presenting ideas/solutions/information to the management team.</span></span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><strong><span data-contrast="none">Your Background</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":180,"335559739":60}"> </span></p>

<ul>

<li><span data-contrast="none">Bachelor’s degree in Business Administration, Supply Chain Management, Healthcare Management, or a related field.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Proven experience in vendor management, procurement, sales, or supply chain roles, with demonstrated success managing both customer and supplier relationships.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Strong negotiation and conflict resolution skills; ability to navigate complex, emotionally driven customer and vendor situations with confidence.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Excellent analytical and organizational skills with strong attention to detail and the ability to use a programmatic approach to define problems and draw actionable conclusions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Exceptional communication and interpersonal skills; comfortable presenting ideas, solutions, and performance data to management and cross-functional teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Proficiency in Microsoft Office Suite including PowerPoint, Word, Excel, OneNote, and Outlook.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

</ul>

<p><strong><span data-contrast="none">Preferred</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":180,"335559739":60}"> </span></p>

<ul>

<li><span data-contrast="none">Experience managing OEM or ISO service vendor relationships, including the development of operational strategies and performance frameworks.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Familiarity with vendor management platforms, CRM tools, or supply chain systems in a healthcare services context.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

<li><span data-contrast="none">Knowledge of contracts, compliance requirements, and vendor performance evaluation methodologies.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559991":360}"> </span></li>

</ul>

<p><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":80,"335559739":80}"> </span></p>

<p><strong><span data-contrast="auto">Education and Experience</span></strong></p>

<ul>

<li><span data-contrast="auto">Bachelor’s degree in Business Administration, Supply Chain Management, Healthcare Management, or related field.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Proven experience in vendor management, sales, procurement, or supply chain roles.</span></li>

<li><span data-contrast="auto">Ability to travel 35% thoughout US.</span></li>

</ul>

<p><strong><span data-contrast="auto">Who We Want to Meet </span></strong></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Act Like an Owner – </span></strong><span data-contrast="auto">You take the initiative and are focused on seeing commitments all the way through to completion. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Serve with Purpose - </span></strong><span data-contrast="auto">You are purpose driven and committed to understanding the challenges our customers face. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Adapt to Thrive - </span></strong><span data-contrast="auto">You are open to new ideas, embrace change, and learn from new experiences. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Collaborate to Win - </span></strong><span data-contrast="auto">You communicate effectively across your team to deliver on shared goals. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="auto">Challenge the Status Quo </span></strong><span data-contrast="auto">- You are a creative problem solver and focused on making timely decisions with the data and information available to you. </span><span data-ccp-props="{}"> </span></li>

</ul><div class="content-conclusion"><p><strong><span data-contrast="auto">Benefits & Perks</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Career and professional development through training, coaching and new experiences.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Inclusive and diverse community of passionate professionals learning and growing together.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></li>

</ul>

<p><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559685":720,"335559739":0}"> </span></p>

<p><strong><span data-contrast="auto">Interested?</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<p><span data-contrast="auto">We’d love to hear from you!  Submit your resume and an optional cover letter explaining why you’d be a great fit.</span><span data-ccp-props="{"335551550":6,"335551620":6,"335559739":0}"> </span></p>

<p><strong>About PartsSource</strong></p>

<p>Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.</p>

<p>In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.</p>

<p style="line-height: 1;"><strong>Read more about us here:</strong></p>

<p style="line-height: 1;">· <a href="https://corporate.PartsSource.com/resource/mostlovedworkplaces/">PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 </a></p>

<p style="line-height: 1;">· <a href="https://thehealthcaretechnologyreport.com/the-top-50-healthcare-technology-companies-of-2025/">PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025 </a></p>

<p style="line-height: 1;">· <a href="https://thehealthcaretechnologyreport.com/the-top-25-healthcare-software-companies-of-2025/">PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025 </a></p>

<p style="line-height: 1;">· <a href="https://thehealthcaretechnologyreport.com/the-top-25-healthcare-software-executives-of-2025/">PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 </a></p>

<p style="line-height: 1;">· <a href="https://corporate.PartsSource.com/resource/wall-street-journal-bain-capital-buys-medical-device-parts-business/">WSJ: Bain Capital Private Equity Scoops Up PartsSource</a></p>

<p> </p>

<div><strong data-olk-copy-source="MailCompose">EEO</strong></div>

<div>PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

<div> </div>

<div>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

<p> </p>

<p>Legal authorization to work in the U.S. is required.</p>

<p> </p></div>

Want to learn more about what it's like to work at PartsSource? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

S

Systemic Collaboration

At PartsSource we are empowered to innovate and excel in the dynamic medical technology landscape – working tirelessly to solve our customers most complex equipment problems. Every member of our team is not just an employee, but a valued owner, with equity in our shared success. Year over year, our growth trajectory continues upward, fueling optimism and excitement. Together, we envision a tomorrow filled with breakthroughs, advancements, and meaningful impact in healthcare.

P

Positive Vision for the Future

PartsSource employees are deeply committed to our mission of ensuring healthcare is always on. That common ground is the foundation of our success. Collectively, we are driven to make a difference in healthcare. Many candidates are drawn to PartsSource and build careers with PartsSource because they are service-oriented and have a passion for healthcare innovation. PartsSource has earned a position as a trusted partner to the nation’s top health systems because of our focus on staying close to the customer, courage in challenging the status quo, and collaborative team-based culture

A

Alignment of Values

Phil Settimi MSE, MD is a service-oriented leader, driven by his passion to advanced medical technology. As the President and CEO of PartsSource, Dr. Settimi draws upon an extensive background of success in the medical device and healthcare industries to guide and transform PartsSource. Dr. Settimi leads with integrity, innovation and a deep commitment to making a difference on patient care through technology. When Dr. Settimi joined PartsSource in 2014, he pivoted PartsSource from its founding focus on sourcing difficult to find medical parts, to the higher value purpose of raising the availability and quality of patient care.

R

Respect

At PartsSource, every voice matters. Our culture of respect and inclusion ensures that all employees feel valued and heard. From frontline workers to executives, everyone’s input is not only welcomed but actively sought after. We consistently survey employees for feedback on ways to improve the employee experience. We foster an environment where diverse perspectives are celebrated and leadership actively engages with teams, recognizing and appreciating their contributions. Our commitment to transparency and open communication cultivates a sense of trust and empowerment among all employees. At PartsSource, respect isn’t just a value — it’s our culture.

K

Killer Outcomes

PartsSource provides technology and tools to increase efficiency in collaborating, but we achieve our shared goals and responsibilities because there is a clear ‘why’ connected to the mission of our work. Our team is empowered to collaborate because we have a team-oriented culture of wanting to help and a desire to see each other succeed. We know we are better together. Some specific examples of unique ways we support collaboration are through knowledge sharing and continuous learning. Because we prioritize collaboration formally and informal channels, we see our employees take the initiative to collaborate in their day-to-day work.

What It's Like to Work Here

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users Collaborative Problem-Solving
trending-up Owner Mentality
lightbulb Evidence-Based Innovation
shield-check Trust & Transparency
Certified for: Certified Most Loved Workplaces® 2025, Certified Most Loved Workplaces® 2024

Frequently Asked Questions About Working at PartsSource

Common questions candidates ask about this role and PartsSource's workplace

PartsSource is the leading technology and enterprise software platform for managing mission-critical healthcare equipment. With the mission of ensuring healthcare is always on, PartsSource empowers owners and operators of mission-critical equipment to maximize clinical availability and patient throughput, while achieving sustainable savings and efficiencies. We connect more than 5,000 hospitals and 15,000 clinical sites with over 10,000 suppliers, enabling access to a comprehensive portfolio of parts, services and training solutions. With decades of proprietary data, PartsSource is transforming the medical equipment supply chain to create greater financial, labor and clinical capacity for top providers.

Please review the specific job listing or contact PartsSource's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

PartsSource is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial Security, Work-Life Balance, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Mission-Driven Purpose and Collaborative Problem-Solving and Owner Mentality.

The company has committed to inclusive practices including: Shared Ownership Culture and Mission-Driven Impact.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025 and Certified Most Loved Workplaces® 2024.

PartsSource currently has 28 open positions. They are hiring across departments like Sales and Account Management, Technology, Software and Analytics , Operations and Customer Care. You can view all current openings at certcheck.mostlovedworkplace.com/companies/partssource/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact PartsSource's recruiting team for specific details on this role's process.

Apply for Vendor Relations, Manager

Submit your application directly to the PartsSource team. Let them know why you'd be a great addition to their loved place to work.

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