Most Loved Workplace® Certified Job

Marketing Operations Leader

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Cleveland, Ohio, United States

Product Marketing, Demand Gen and Brand

About the Role

At PartsSource, a Most Loved Workplace® certified employer in the Hospital & Health Care space, Ensuring Healthcare is Always On Through Mission-Critical Equipment Management.

<div class="content-intro">PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.</div>

<h2 data-start="1477" data-end="1505">About the Job Opportunity</h2>

The Marketing Operations Manager owns the reliability, governance, and day-to-day execution of the marketing technology stack and enables high-quality marketing execution across the business. This role blends operational discipline with hands-on system administration to ensure marketing tools work as intended, data is clean, and campaigns run smoothly. You will partner closely with the GTM Engineer, RevOps, Sales Ops, and Data teams to scale PartsSource’s end-to-end commercial technology ecosystem.

<h3 data-start="2040" data-end="2093">Marketing Technology Ownership &amp; Administration</h3>

(Marketing – Marketing Automation, Sales Enablement: CRM Optimization)

Own day-to-day administration of HubSpot, including campaigns, workflows, lists, lifecycle stages, and properties

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Manage system configuration, permissions, documentation, and change management

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Partner with the GTM Engineer on enhancements and integrations, ensuring designs are executed accurately

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Monitor system performance and proactively resolve issues before they impact execution

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<h3 data-start="2571" data-end="2621">Campaign Execution &amp; Continuous Optimization</h3>

(Marketing – Demand Generation: Campaign Planning &amp; Execution, Marketing Automation)

Support execution of demand, lifecycle, and account-based marketing campaigns across channels

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Enable automated A/B testing across messaging, offers, timing, and channel mix

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Train marketers on test design, execution, and interpretation within HubSpot and related tools

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Translate results into actionable recommendations that improve conversion and engagement

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Perform quality assurance prior to launches to prevent data or workflow issues

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</ul>

<h3 data-start="3168" data-end="3218">Lead Scoring, Intent &amp; Buying Group Coverage</h3>

(Marketing – Demand Generation, Sales Revenue Operations)

Own operational implementation of lead scoring and marketing intent models

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Support evolution from MQL-centric scoring to account and buying group coverage models

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Operationalize engagement-based and intent-driven workflows aligned to ABM strategies

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Partner with Marketing, Sales, and RevOps to ensure scoring models are understood and trusted

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</ul>

<h3 data-start="3640" data-end="3671">Data Governance &amp; Quality</h3>

(Technology – Data Quality &amp; Governance)

Enforce campaign taxonomy, UTM standards, and data entry conventions

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Monitor data quality and flag issues that impact reporting or downstream use

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Coordinate with the GTM Data Engineer on schema changes and data requirements

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Maintain documentation, runbooks, and process standards

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<h3 data-start="4014" data-end="4059">Enablement &amp; Cross-Functional Execution</h3>

(Sales Enablement, Business Process Excellence)

Train marketing teams on tools, workflows, and best practices

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Serve as first point of contact for marketing system troubleshooting

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Identify automation opportunities to reduce manual effort

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Partner with IT, Security, and Data teams to ensure scalable, compliant systems

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</ul>

<h2 data-start="4403" data-end="4423">What You’ll Bring</h2>

Your Background

4+ years of experience in Marketing Operations, Marketing Systems, or a related role

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Hands-on administration experience with HubSpot; experience with 6sense and AdTech tools required

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Strong understanding of B2B marketing funnels and lifecycle management

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Experience operationalizing lead scoring, intent signals, and account-level engagement metrics

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Proven ability to work cross-functionally with Marketing, RevOps, Sales Ops, and Data teams

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Preferred

Experience supporting demand generation and ABM workflows

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Familiarity with AI/ML use cases in GTM operations and automation

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Knowledge of B2B SaaS commercial operations and performance metrics

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Act Like an Owner – Accountability &amp; Execution: You take ownership of marketing systems and follow through to reliable outcomes.

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Serve with Purpose – Business Impact: You enable marketers to focus on results by removing operational friction.

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Adapt to Thrive – Learning Agility: You quickly learn new tools, workflows, and GTM approaches as the stack evolves.

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Collaborate to Win – Influence &amp; Communication: You partner effectively across Marketing, RevOps, Sales, and Data.

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Challenge the Status Quo – Continuous Improvement: You look for better ways to automate, standardize, and scale execution.

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<div class="content-conclusion">Benefits &amp; Perks &nbsp;

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Competitive compensation package with&nbsp;salary, incentives,&nbsp;company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction,&nbsp;and&nbsp;more!)&nbsp;</li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Career&nbsp;and professional development&nbsp;through training,&nbsp;coaching&nbsp;and new&nbsp;experiences.&nbsp;</li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Hybrid culture with new &amp; beautiful&nbsp;workspaces&nbsp;that balance flexibility, collaboration, and productivity.&nbsp;</li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="38" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Inclusive and diverse community of passionate professionals&nbsp;learning and growing together.&nbsp;</li>

</ul>

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Interested? &nbsp;

We’d&nbsp;love to hear from you!&nbsp;&nbsp;Submit your resume and an optional cover letter explaining why&nbsp;you’d&nbsp;be a great fit.&nbsp;

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.

Read more about us here:

· <a href="https://corporate.PartsSource.com/resource/mostlovedworkplaces/">PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 </a>

· <a href="https://thehealthcaretechnologyreport.com/the-top-50-healthcare-technology-companies-of-2025/">PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025 </a>

· <a href="https://thehealthcaretechnologyreport.com/the-top-25-healthcare-software-companies-of-2025/">PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025 </a>

· <a href="https://thehealthcaretechnologyreport.com/the-top-25-healthcare-software-executives-of-2025/">PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 </a>

· <a href="https://corporate.PartsSource.com/resource/wall-street-journal-bain-capital-buys-medical-device-parts-business/">WSJ: Bain Capital Private Equity Scoops Up PartsSource</a>

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<div>PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

<div>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

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Legal authorization to work in the U.S. is required.

&nbsp;</div>

Want to learn more about what it's like to work at PartsSource? View our full profile.

Prefer to apply on the company's career site?

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Why This Is a Most Loved Workplace® Certified Job

Systemic Collaboration

At PartsSource we are empowered to innovate and excel in the dynamic medical technology landscape – working tirelessly to solve our customers most complex equipment problems. Every member of our team is not just an employee, but a valued owner, with equity in our shared success. Year over year, our growth trajectory continues upward, fueling optimism and excitement. Together, we envision a tomorrow filled with breakthroughs, advancements, and meaningful impact in healthcare.

Positive Vision for the Future

PartsSource employees are deeply committed to our mission of ensuring healthcare is always on. That common ground is the foundation of our success. Collectively, we are driven to make a difference in healthcare. Many candidates are drawn to PartsSource and build careers with PartsSource because they are service-oriented and have a passion for healthcare innovation. PartsSource has earned a position as a trusted partner to the nation’s top health systems because of our focus on staying close to the customer, courage in challenging the status quo, and collaborative team-based culture

Alignment of Values

Phil Settimi MSE, MD is a service-oriented leader, driven by his passion to advanced medical technology. As the President and CEO of PartsSource, Dr. Settimi draws upon an extensive background of success in the medical device and healthcare industries to guide and transform PartsSource. Dr. Settimi leads with integrity, innovation and a deep commitment to making a difference on patient care through technology. When Dr. Settimi joined PartsSource in 2014, he pivoted PartsSource from its founding focus on sourcing difficult to find medical parts, to the higher value purpose of raising the availability and quality of patient care.

Respect

At PartsSource, every voice matters. Our culture of respect and inclusion ensures that all employees feel valued and heard. From frontline workers to executives, everyone’s input is not only welcomed but actively sought after. We consistently survey employees for feedback on ways to improve the employee experience. We foster an environment where diverse perspectives are celebrated and leadership actively engages with teams, recognizing and appreciating their contributions. Our commitment to transparency and open communication cultivates a sense of trust and empowerment among all employees. At PartsSource, respect isn’t just a value — it’s our culture.

Killer Outcomes

PartsSource provides technology and tools to increase efficiency in collaborating, but we achieve our shared goals and responsibilities because there is a clear ‘why’ connected to the mission of our work. Our team is empowered to collaborate because we have a team-oriented culture of wanting to help and a desire to see each other succeed. We know we are better together. Some specific examples of unique ways we support collaboration are through knowledge sharing and continuous learning. Because we prioritize collaboration formally and informal channels, we see our employees take the initiative to collaborate in their day-to-day work.

What It's Like to Work Here

heart-handshake Mission-Driven Purpose

users Collaborative Problem-Solving

trending-up Owner Mentality

lightbulb Evidence-Based Innovation

shield-check Trust & Transparency

Certified for: Certified Most Loved Workplaces® 2025, Certified Most Loved Workplaces® 2024

Frequently Asked Questions About Working at PartsSource

Common questions candidates ask about this role and PartsSource's workplace

PartsSource is the leading technology and enterprise software platform for managing mission-critical healthcare equipment. With the mission of ensuring healthcare is always on, PartsSource empowers owners and operators of mission-critical equipment to maximize clinical availability and patient throughput, while achieving sustainable savings and efficiencies. We connect more than 5,000 hospitals and 15,000 clinical sites with over 10,000 suppliers, enabling access to a comprehensive portfolio of parts, services and training solutions. With decades of proprietary data, PartsSource is transforming the medical equipment supply chain to create greater financial, labor and clinical capacity for top providers.

Please review the specific job listing or contact PartsSource's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

PartsSource is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Health & Wellness, Financial Security, Work-Life Balance, Professional Development. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Mission-Driven Purpose and Collaborative Problem-Solving and Owner Mentality.

The company has committed to inclusive practices including: Shared Ownership Culture and Mission-Driven Impact.

They score particularly well in the area of Systemic Collaboration. They have earned Most Loved Workplace® certifications including: Certified Most Loved Workplaces® 2025 and Certified Most Loved Workplaces® 2024.

PartsSource currently has 28 open positions. They are hiring across departments like Sales and Account Management, Technology, Software and Analytics , Operations and Customer Care. You can view all current openings at certcheck.mostlovedworkplace.com/companies/partssource/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact PartsSource's recruiting team for specific details on this role's process.