Sr. Engineering Manager - Pendo for Agents

At Pendo, a Most Loved Workplace® certified employer in the Computer Software space, Elevating the world's experience with software, one product at a time.

<h2>The Team + The Role</h2>

<p>The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface where much of the architecture is being defined as the team builds. This team operates at the center of a fast-moving product space where engineering decisions shape both the customer experience and the technical foundation for future scale.</p>

<p>As Senior Manager, Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering quality, and the talent pipeline. You will partner closely with Product, Design, Staff and Principal engineers, and adjacent Engineering leaders to make high-quality architecture decisions, guide execution, and grow a team that can move quickly without over-building.</p>

<p>This role is based in our New York City office.</p>

<h2>What this looks like day-to-day</h2>

<ul>

<li><strong>Team leadership:</strong> Lead, coach, and manage a team of approximately four engineers today, with the role growing into ownership of two teams as the product area scales. You will support onboarding, professional development, and the growth of strong individual contributors and emerging technical leaders.</li>

<li><strong>Architecture ownership:</strong> Own the technical direction for the Pendo for Agents architecture end to end. You will partner with Staff and Principal engineers on build-versus-buy decisions, including when to use existing frameworks and when to build in-house.</li>

<li><strong>Delivery execution:</strong> Guide prioritization, planning, and execution across the team while maintaining a healthy delivery cadence. You will own delivery commitments across sprint and quarterly planning cycles and hold the team accountable to outcomes.</li>

<li><strong>Cross-functional partnership:</strong> Partner w

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