Chief of Staff, CEO

At Pendo, a Most Loved Workplace® certified employer in the Computer Software space, Elevating the world's experience with software, one product at a time.

<p>Pendo is seeking a strategic, proactive Chief of Staff to serve as a trusted advisor and partner to our CEO. This highly visible role will help shape and advance company priorities, drive cross-functional alignment, and enable effective decision-making across the executive team. The ideal candidate is a sharp, analytical thinker who thrives in complexity, brings clarity to ambiguous situations, and moves seamlessly between strategy and execution. You’ll bring an independent and balanced point of view, build trusted relationships across the organization, and help translate the CEO’s and executive team’s priorities into meaningful business outcomes.</p>

<p>This role is based in our Raleigh office and requires travel.</p>

<h2><strong>What this looks like day-to-day</strong></h2>

<p>Honestly, there is no day-to-day for this job -- that’s the point. We’re looking for a heat-seeking missile to direct at Pendo’s hardest problems. Yes, you’ll be a member of our C-team helping to maximize our team’s entire effectiveness including our strategy planning, goal-setting, etc. We’re not looking for a facilitator or agenda-creator. We’re looking for someone who can synthesize data, form opinions and tackle problems with minimal supervision. </p>

<ul>

<li><strong>Strategic planning and operating cadence:</strong> Drive Pendo’s strategic planning and operating rhythm, including annual thematic goals and quarterly OKRs. Partner with executive leaders and program owners to establish priorities, track progress, and surface issues requiring leadership attention.</li>

<li><strong>Tackle the hard problems:</strong> Take on complex, high-impact problems with minimal direction. Identify root causes, bring together the right perspectives to shape the path forward, and drive the work to a measurable outcome.</li>

<li><strong>Turn executive priori

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