About Plume
TelecommunicationsFounded 2015
Plume provides smart home services and Wi-Fi solutions that enhance connectivity and network management for consumers and service providers.
PL
Plume
Cloud-managed Wi-Fi platform transforming how ISPs connect with customers
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Profile last updated: June 2026
Why Employees Love Working Here
Real metrics that matter to your career and happiness at Plume
89%
Love of Workplace
Emotional connectedness
24% above avg
88%
Love of Manager
Leadership trust
28% above avg
92%
Love of Colleagues
Team connection
22% above avg
4.4
Overall Rating
Out of 5 stars
1.0 above avg
87%
Would Recommend
To a friend
25% above avg
Why You'll Love It Here
How We Work
Plume operates with systemic collaboration as a core principle, ensuring that decisions are made collaboratively across teams and geographies, with diverse perspectives actively sought and integrated.
View sourceTech & Tools
The company uses a cloud-managed SaaS platform architecture, leveraging data analytics and AI-driven intelligence to power subscriber experience management for ISPs globally.
View sourceGrowth & Development
Plume is committed to continuous learning and development, with professional development opportunities and career advancement pathways embedded in the organizational culture.
View sourceTeam Rituals
The company maintains connection across its globally distributed teams through intentional team rituals and synchronous collaboration practices that bridge time zones across the US, Canada, Switzerland, Slovenia, and Poland.
View sourceWhat to Expect
Expect a fast-paced, innovative environment where you'll be encouraged to be proactive and customer-focused. The company values killer outcomes while maintaining respect and alignment with core values.
View sourceStand Out
To stand out at Plume, demonstrate a genuine customer-obsession mindset, ability to thrive in a fast-paced environment, and commitment to collaborative problem-solving aligned with the company's core values.
Our Mission
Plume creates intelligent, cloud-managed Wi-Fi and subscriber experience solutions for Internet Service Providers. We transform in-home device and application data into actionable intelligence that improves network performance, strengthens security, and delivers personalized, always-on experiences across homes, multi-dwelling units, and small businesses.
What Sets Us Apart
Bias for Action
We move quickly and decisively, turning ideas into reality without unnecessary bureaucracy. Our team takes ownership and drives results while maintaining the highest standards of quality and excellence.
Relentless Curiosity
We challenge assumptions, ask hard questions, and constantly seek to understand deeper truths. This inquisitive mindset fuels our innovation and helps us stay ahead of industry shifts and customer needs.
Collaborative Inclusion
We build strength through diversity of thought and background. Every team member is encouraged to contribute authentically, and we actively foster psychological safety where people can be their whole selves at work.
SPARK Culture Insights
89/100
Why is Plume a Most Loved Workplace®?
(Based on the 5-Pillar SPARK Assessment)
At Plume, we are building the infrastructure that connects the world — and we are doing it with intention. As the creator of the world’s first cloud-managed Wi-Fi and subscriber experience platform for Communications Service Providers, we power the way more than 450 ISPs — including Bell, Charter, Jio, J:Com, and Liberty Global — deliver reliable, secure, and personalized experiences to hundreds…
Our Culture
The lived experience at Plume
Bias for Action
We move quickly and decisively, turning ideas into reality without unnecessary bureaucracy. Our team takes ownership and drives results while maintaining the highest standards of quality and excellence.
Relentless Curiosity
We challenge assumptions, ask hard questions, and constantly seek to understand deeper truths. This inquisitive mindset fuels our innovation and helps us stay ahead of industry shifts and customer needs.
Collaborative Inclusion
We build strength through diversity of thought and background. Every team member is encouraged to contribute authentically, and we actively foster psychological safety where people can be their whole selves at work.
Exceptional Execution
If we can't do it exceptionally well, we don't do it. This commitment to quality over quantity means we focus on initiatives where we can deliver real, measurable impact for our customers and communities.
Global Impact Mindset
We operate across continents and cultures, recognizing that great technology should serve diverse communities. Our distributed teams bring perspectives that shape solutions for the world's connectivity challenges.
Our Culture DNA
The core values that drive Plume
innovativeinclusiveexcellencecollaborativecourageouspurposefultransparentagilecuriouscustomer-centricambitiousintegrity
Life at Plume
Plume team volunteering at a community cleanup event in Slovenia
Plume India office team celebrating together with a plant drive
Most Loved Workplace® Pledge
Our commitment to building a loved place to work.
At Plume, we believe that a Most Loved Workplace® is built on the foundation of genuine care for our people, unwavering commitment to excellence, and the courage to reimagine what's possible. We pledge to create an environment where innovation thrives, every voice matters, and our team feels empowered to do their best work while maintaining the balance and support needed to thrive in all aspects of their lives.
Our Commitments
Foster Inclusive Excellence
We commit to building and maintaining a workplace where every Plumian feels valued, heard, and empowered to contribute their best work, regardless of background or identity. Diversity of thought and experience drives our innovation.
Invest in People's Growth
We pledge to provide meaningful professional development, mentorship, and career advancement opportunities that help our team members achieve their goals and reach their full potential within a supportive learning environment.
Enable Work-Life Harmony
We are committed to offering flexible work arrangements, generous wellness benefits, and respectful boundaries that allow our team to balance professional achievement with personal well-being and family responsibilities.
Lead with Purpose and Impact
We dedicate ourselves to leveraging our platform and resources to create positive change in our communities through PlumeStrong and corporate initiatives that reflect our values and commitment to making the world more connected and equitable.
Champion Radical Transparency and Trust
We pledge to communicate openly, act with integrity, and create a culture of psychological safety where team members can voice ideas, challenge assumptions, and collaborate authentically toward our shared mission.
Benefits & Perks
Health & Wellness
- Comprehensive health insurance coverage with dental and vision
- Life insurance and short/long-term disability coverage
- FSA/HSA options
- Health and wellness reimbursement
- Premium Strava membership
- Gender-affirming care benefits with experienced medical providers
Work-Life Balance
- Generous vacation policy
- Remote and flexible work arrangements
- Monthly data or phone allowance
- Home office allowance
Financial & Retirement
- Competitive retirement savings contributions
- Competitive compensation packages
Professional Development & Culture
- Professional development opportunities
- Immigration support
- Online and in-person team-building events
- PlumeStrong community engagement initiatives
- Inclusive workplace culture
Leadership
Dan Herscovici
President and Chief Executive Officer
Lorie Boyd
Chief People Officer
Alan Coleman
Chief Product Officer
Chris Griffiths
Chief Technology Officer
Shari Piré
Chief Legal & Privacy Officer
Rebecca Stone
Chief Marketing Officer
Ganesh Sundaresan
Chief Financial Officer
Dave Wechsler
Chief Business Officer
Adam Hotchkiss
Co-founder
Latest News & Stories
Latest News & Stories
Updates from the Plume team
Plume Acquires Sweepr to Deliver AI-Orchestrated Customer Experience Platform for ISPs
Plume announced the acquisition of Sweepr, an AI-powered customer-care orchestration platform built for service providers. Sweepr processed over 1 million customer interactions in 2025, helping operators deliver outstanding customer experiences.
Plume Opens Office in Hyderabad, India
Plume expanded its global presence by opening a new office in Hyderabad, India, serving as an extension for research and development teams with focus on software engineering, cloud, AI, web development, and information security roles.
Plume and Stobox Partner to Provide Turn-Key Tokenization for Issuers
Plume and Stobox announced a partnership to provide institutions with fully compliant and scalable infrastructure for tokenizing multi-billion-dollar asset portfolios, bringing blockchain innovation to enterprise finance.
Open Positions
Join us in building the future
Vice President, Customer Success
MLW Certified
Sr. Customer Success Manager
MLW Certified
Senior Product Manager
MLW Certified
Senior Technical Program Manager
MLW Certified
Senior Software Engineer
MLW Certified
Senior Product Marketing Manager - Sales Enablement
MLW Certified
Senior Wireless Firmware Engineer
MLW Certified
Senior Accountant
MLW Certified
Don't see a perfect fit?
Drop your email below and we'll let the team know you're interested in future opportunities.
Frequently Asked Questions about Plume
Common questions about working at Plume, their culture, and benefits.
Every Plumian has a responsibility and commitment to fostering an inclusive workplace where everyone feels at home. We actively champion diversity at every level, provide immigration support, and create opportunities for underrepresented groups. Our inclusive culture is reinforced through employee resource groups, community initiatives like PlumeStrong, and leadership commitment to equity.
Yes, Plume offers flexible and remote work arrangements to support work-life balance. Whether you're in one of our offices or working from home, we prioritize flexibility and trust our team to deliver exceptional work from anywhere.
Plume invests in its team's growth through professional development programs, mentorship opportunities, and access to learning resources. We believe in helping Plumians develop skills that align with their career aspirations and the company's evolution.
Through PlumeStrong, our corporate social responsibility initiative, we create connected moments and opportunities that impact our global communities. Employees are encouraged to participate in volunteer activities and community engagement that reflect our values of creating positive change.
Plume's culture is defined by a bias for action, relentless curiosity, and imaginative innovation. We challenge the status quo, pursue excellence in everything we do, and foster an environment where world-class builders and thinkers thrive. We value inclusivity, diverse perspectives, and the belief that technology should serve humanity.
Love Signals
Evidence of Most Loved Workplace® activation
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Career Page
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Social Activity
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Press Mentions
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Backlinks
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Interested in Working at Plume?
Express your interest and we'll share your profile with the hiring team. Let them know what kind of role excites you.
This profile is based on data from LinkedIn, Glassdoor, Indeed, and the company's public career page. All certifications are independently verified by Best Practice Institute.