Customer Service Representative

Greater Cincinnati, OH

Full-time

About the Role

At RDI Corp in the Telecommunications space, Winning Smart Since 1978: People-Powered Performance Solutions.

As a Customer Service Representative, you'll be the vital link between RDI Corp and our clients, delivering exceptional service and support. Join us, and we'll provide comprehensive paid training to equip you with the tools for success.

Want to learn more about what it's like to work at RDI Corp? View our full profile.

Requirements

Highly reliable with the ability to maintain regular attendance and punctuality.
Excellent interpersonal skills and the ability to build relationships with your team and customers.

Benefits

Competitive pay
Medical, Dental, and Vision Insurance
401k with company match
Company Paid Holidays and PTO
Onsite Fitness Center
Corporate gym membership discounts
RDI-University Online Courses
Tuition discounts
Supervisor Boot Camp Training

What It's Like to Work at RDI Corp

What It's Like to Work Here

Users People-First Leadership

TrendingUp Growth From Within

Heart Genuine Appreciation

Zap Entrepreneurial Energy

Layers Flexibility as Standard

Lightbulb Continuous Learning

Frequently Asked Questions About Working at RDI Corp

Common questions candidates ask about this role and RDI Corp's workplace

RDI Corp is an international (locations in US & Mexico) Business Process Outsourcer. We specialize in contact center work, managed IT services, marketing, and data analytics. We've been in business for over 46 years and our success, culture, and values have made us a premier employer in almost ever city we are in. Our bread and butter is our contact center (or call center) services. We work with organizations that span from fortune 500 companies to innovative and small start ups. We are a people business that happens to make and take phone calls.

Please review the specific job listing or contact RDI Corp's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

RDI Corp is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Compensation & Work Schedule, Professional Development, Lifestyle & Wellbeing, Engagement & Culture. For this role specifically, benefits include: Competitive pay, Medical, Dental, and Vision Insurance, 401k with company match, Company Paid Holidays and PTO, Onsite Fitness Center, Corporate gym membership discounts, RDI-University Online Courses, Tuition discounts, Supervisor Boot Camp Training. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as People-First Leadership and Growth From Within and Genuine Appreciation.

The company has committed to inclusive practices including: Invest in Every Team Member's Growth and Maintain Fair Compensation and Competitive Benefits.

RDI Corp has a supportive and collaborative culture, recognized as a loved place to work by its team members.

RDI Corp currently has 4 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/rdi-corp/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact RDI Corp's recruiting team for specific details on this role's process.