Most Loved Workplace® Certified Job

Call Center Customer Service Representative

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Milford, OH

Full-time

About the Role

At RDI Corp, a Most Loved Workplace® certified employer in the Telecommunications space, Winning Smart Since 1978: People-Powered Performance Solutions.

Join RDI Corporation, a world-class outsourcer delivering exceptional call center, market research, administrative, IT, and creative services to esteemed Fortune 500 partners. Our collaborative ethos brings together a diverse family of professionals—cognizant, strategic, resilient, and passionate—each contributing unique skills to our collective success. Currently, we're hiring #ThoseWhoHustle for Customer Service Representative positions in Greater Cincinnati, OH. As a Customer Service Representative, you'll be the vital link between RDI Corp and our clients, delivering exceptional service and support. Join us, and we'll provide comprehensive paid training to equip you with the tools for success.

Want to learn more about what it's like to work at RDI Corp? View our full profile.

Requirements

Utilize telephone systems and technology to complete all tasks following all procedures accurately and promptly.
Accurately document and summarize call content accurately for record-keeping purposes.
Follow all required scripts, protocols, and procedures to maintain consistency and compliance.
Utilize knowledge base and training resources to provide accurate responses to customer inquiries.

Benefits

Comprehensive paid training
Internal growth opportunities
Competitive benefits
Enticing incentives like cash bonuses, contests, giveaways

Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Users People-First Leadership

TrendingUp Growth From Within

Heart Genuine Appreciation

Zap Entrepreneurial Energy

Layers Flexibility as Standard

Lightbulb Continuous Learning

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025

Frequently Asked Questions About Working at RDI Corp

Common questions candidates ask about this role and RDI Corp's workplace

RDI Corp is an international (locations in US & Mexico) Business Process Outsourcer. We specialize in contact center work, managed IT services, marketing, and data analytics. We've been in business for over 46 years and our success, culture, and values have made us a premier employer in almost ever city we are in. Our bread and butter is our contact center (or call center) services. We work with organizations that span from fortune 500 companies to innovative and small start ups. We are a people business that happens to make and take phone calls.

Please review the specific job listing or contact RDI Corp's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

RDI Corp is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Compensation & Work Schedule, Professional Development, Lifestyle & Wellbeing, Engagement & Culture. For this role specifically, benefits include: Comprehensive paid training, Internal growth opportunities, Competitive benefits, Enticing incentives like cash bonuses, contests, giveaways. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as People-First Leadership and Growth From Within and Genuine Appreciation.

The company has committed to inclusive practices including: Invest in Every Team Member's Growth and Maintain Fair Compensation and Competitive Benefits.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

RDI Corp currently has 2 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/rdi-corp/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact RDI Corp's recruiting team for specific details on this role's process.