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Work from Home: Customer Service Representative (Healthcare)

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92% of candidates apply because they are a Most Loved Workplace®
Work@Home Texas (CST)

About the Role

At Sagility, a Most Loved Workplace® certified employer in the Healthcare space, Transforming healthcare operations through purpose-driven innovation and global expertise.

Elevate Your Career with Sagility

Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

* S Spark Curiosity

* O One Team, One Direction

* A Action for Results

* R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional.

Your Role:

* Handle incoming calls promptly and professionally.

* Research and provide effective resolutions to customer inquiries.

* Accurately document call details.

* Communicate empathetically and diplomatically with clear, professional articulation.

* Meet team goals for quality and customer satisfaction daily.

Want to learn more about what it's like to work at Sagility? View our full profile.

Requirements

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Benefits

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.
  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Prefer to apply on the company's career site?

View Original Posting
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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Heart Purpose-Driven Impact
Users Inclusive Belonging
Zap Innovation in Action
Compass Global Perspective, Local Touch
TrendingUp Growth Mindset Culture
Scale Performance with Balance

Frequently Asked Questions About Working at Sagility

Common questions candidates ask about this role and Sagility's workplace

Transform healthcare operations with decision intelligence that drives measurable outcomes across engagement, claims, and clinical workflows. Sagility operates a tech-enabled delivery model with significant flexibility. Many roles offer work-from-home options with flexible availability, supported by modern collaboration tools and distributed teams across multiple countries.

Please review the specific job listing or contact Sagility's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Sagility is an established organization in its industry. The company focuses on maintaining a supportive workplace culture for all employees.

Key benefit categories include: Health & Wellness, Time Off & Flexibility, Financial & Retirement, Career Development, Work Culture. For this role specifically, benefits include: Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., Performance-based incentives., Paid training in a cutting-edge virtual training environment., Comprehensive health coverage (available after 90 days)., Employee wellness and engagement programs., Career advancement opportunities: 90% of our leaders started as Customer Service Representatives., Daily Pay., Medical, Dental, and Vision coverage., Life Insurance., Short-Term and Long-Term Disability options., Flexible Spending Account (FSA)., Employee Assistance Program., 401(k) with employer contribution., Paid Time Off (PTO)., Tuition Reimbursement.. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Purpose-Driven Impact and Inclusive Belonging and Innovation in Action.

The company has committed to inclusive practices including: Fostering an Inclusive and Empowering Workplace and Investing in Professional Growth and Development.

Sagility has a supportive and collaborative culture, recognized as a loved place to work by its team members.

Sagility currently has 3 open positions. You can view all current openings at certcheck.mostlovedworkplace.com/companies/sagility/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Sagility's recruiting team for specific details on this role's process.

Apply for Work from Home: Customer Service Representative (Healthcare)

Submit your application directly to the Sagility team. Let them know why you'd be a great addition to their loved place to work.

Sagility

Sagility

Healthcare
Westminster, Colorado, USA
Assessed by Most Loved Workplace®
View Company Profile

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