Most Loved Workplace® Certified Job

Customer Success Engineer

Most Loved Workplace® Certified Job

92% of candidates apply because they are a Most Loved Workplace®

Boston

Solutions Consulting

About the Role

At Scandit, a Most Loved Workplace® certified employer in the Technology space, Empowering frontline workers through intelligent data capture technology.

Customer Success Engineer

Scandit USA (East Coast)

Imagine the what. Build the how. Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows. It provides actionable insights to help businesses in a variety of industries. Join us as we continue to expand, grow, innovate, and help take Scandit to the next level.

Your opportunity

We're seeking a Customer Success Engineer to join our US team and support a portfolio of key enterprise accounts across Scandit's product portfolio.

This is a more technical Customer Success role than most. We're looking for someone who can hold their own in conversations with engineering and product stakeholders on the customer side, build and configure demos, share code snippets to unblock integrations, and act as a credible advisor on implementation decisions. Not just manage the relationship.

You'll own customer outcomes end-to-end: adoption, value realization, renewal, health, and growth. You'll be the customer's advocate within Scandit, partnering closely with Sales, Product, Engineering, and Support to ensure customers get the most out of their Scandit investment.

<ul>

<li>Own a portfolio of key US enterprise accounts and drive measurable outcomes against adoption, retention, and growth</li>

<li>Become a deep expert in Scandit's products, SDKs, and use cases to guide customers through technical decisions</li>

<li>Lead discovery conversations to translate customer business needs into feasible Scandit solutions</li>

<li>Help customers

Want to learn more about what it's like to work at Scandit? View our full profile.

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Why This Is a Most Loved Workplace® Certified Job

What It's Like to Work Here

Zap Speed & Efficiency Without Losing Humanity

Users Global Community, Local Connection

Lightbulb Innovation as Curiosity, Not Ego

Heart Genuine Care for Wellbeing

Target Ownership with Accountability

Certified for: Most Loved Workplace Most Loved Workplaces® 2026, Most Loved Workplace Most Loved Workplaces® 2025, Most Loved Workplace Most Loved Workplaces® 2021

Frequently Asked Questions About Working at Scandit

Common questions candidates ask about this role and Scandit's workplace

Scandit is a Most Loved Workplace®. Most Loved Workplaces® place love at center of business. Scandit is a Medium employer in the Information Technology sector. Explore Scandit careers, culture, employee experience, and open roles.

Please review the specific job listing or contact Scandit's recruiting team for details on remote or hybrid work options for this role.

Salary information may vary by role and location. Please check the specific job listing or discuss compensation during the interview process.

Scandit is an established organization in its industry. The company is a certified Most Loved Workplace®, highlighting a strong, positive culture and committed workforce.

Key benefit categories include: Work-Life Balance & Flexibility, Career Development, Team & Culture, Success Sharing. You can view more details on their CertCheck profile.

The day-to-day environment is guided by core values such as Speed & Efficiency Without Losing Humanity and Global Community, Local Connection and Innovation as Curiosity, Not Ego.

The company has committed to inclusive practices including: Holistic Employee Wellbeing and Authentic, Human-Centered Culture.

They have earned Most Loved Workplace® certifications including: Most Loved Workplace Most Loved Workplaces® 2026 and Most Loved Workplace Most Loved Workplaces® 2025.

Scandit currently has 14 open positions. They are hiring across departments like Business Development, Solutions Consulting, Finance. You can view all current openings at certcheck.mostlovedworkplace.com/companies/scandit/jobs.

The interview process typically involves an initial recruiter screen followed by team interviews. Please contact Scandit's recruiting team for specific details on this role's process.